Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Paula Williams

Overview Reviews (165) Inventory (339)

Contact Me

View All Employees

< View All Employees

Paula Williams

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me

5.0

165 Reviews

Overview Reviews (165) Inventory (339)

5.0

165 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Paula Williams

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

165 Reviews of Paula Williams

April 03, 2026

Dealership Rating

Employee Rating

I've always been treated well here, and every problem is explained clearly. Will continue coming to them with any problems! explained clearly. Will continue coming to them with any problems! More

by Diana Horton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Crista Poynor, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Marcellis Smith, AJ Vallarelli, Amber Winters

Report | Print

March 29, 2026

Dealership Rating

Employee Rating

Reliable. I like the convenience of booking online. Paula was helpful and kept me in the loop. I like the convenience of booking online. Paula was helpful and kept me in the loop. More

by scienceteacher1968

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Report | Print

Mar 30, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We’re glad you found the online booking convenient and that Paula kept you informed throughout your visit. We appreciate your support.

March 13, 2026

Dealership Rating

Employee Rating

Prompt, professional, polite, knowledgeable, friendly, respectful and courteous to get your vehicle serviced and ready when it is promised! respectful and courteous to get your vehicle serviced and ready when it is promised! More

by GRM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 16, 2026 -

Honda of the Avenues responded

Thank you for your kind words. We’re glad to hear our team provided prompt, professional, and courteous service while keeping everything on schedule. We appreciate you sharing your experience with us.

March 11, 2026

Dealership Rating

Employee Rating

Service was timely and service rep was very nice and helpful and knowledgeable and courteous. helpful and knowledgeable and courteous. More

by hornbucklebob

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 13, 2026 -

Honda of the Avenues responded

Thank you for your kind review! We're glad to hear your service was timely and that our team provided helpful, knowledgeable, and courteous assistance. We appreciate you choosing Honda of the Avenues and look forward to serving you again.

February 19, 2026

Dealership Rating

Employee Rating

Clean, fast and efficient My experience was very good, the dealership is clean, the process with my vehicle was both fast and efficient. the dealership is clean, the process with my vehicle was both fast and efficient. More

by Emantheskiman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Report | Print

Feb 20, 2026 -

Honda of the Avenues responded

Thank you for the great review! We’re glad you had a clean, fast, and efficient experience. We appreciate your support and look forward to seeing you again.

February 17, 2026

Dealership Rating

Employee Rating

We have been dedicated customers for many years and Paula Williams has been the BEST Service Advisor we have ever had! She truly is customer focused. Williams has been the BEST Service Advisor we have ever had! She truly is customer focused. More

by rick404402

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 20, 2026 -

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Paula Williams has provided such excellent service and appreciate your loyalty to Honda of the Avenues over the years.

February 10, 2026

Dealership Rating

Employee Rating

This dealership was great. They all ways provide great customer service. I will come back to dealership when I need it. They all ways provide great customer service. I will come back to dealership when I need it. More

by Mindaugas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau , Francis michaud

Report | Print

Feb 10, 2026 -

Honda of the Avenues responded

Thank you for the kind words! We’re happy to hear you consistently receive great customer service and look forward to welcoming you back whenever you need us. We truly appreciate your support!

February 08, 2026

Dealership Rating

Employee Rating

As always, Honda at the Avenues provided prompt, professional service. It is always a pleasure to do business with Paula. professional service. It is always a pleasure to do business with Paula. More

by Susan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 10, 2026 -

Honda of the Avenues responded

Thank you for your kind words and for recognizing Paula’s prompt and professional service, we truly appreciate it. If you feel your experience was better than one star, we’d be grateful if you’d consider updating your rating to reflect your message. We value your feedback and your continued business!

January 30, 2026

Dealership Rating

Employee Rating

I love having an advisor because it's like having a friend in the right place.Purchased my 21 pilot there & do ALL my maintenance there. Random advisors either can't find past maintenance info or wait friend in the right place.Purchased my 21 pilot there & do ALL my maintenance there. Random advisors either can't find past maintenance info or wait for me to ask about Honda specials. Paul's friendly, experienced and a professional at her work. Honda needs more like her bkz she represents Honda well! Thanks for asking ?? More

by Avis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Report | Print

Feb 10, 2026 -

Honda of the Avenues responded

Thank you for the wonderful feedback! We’re thrilled Paul has been such a helpful, knowledgeable, and friendly advisor for you. We truly appreciate your loyalty and kind words!

January 27, 2026

Dealership Rating

Employee Rating

From my 8 year experience with this dealership I found everyone is knowledgeable, polite and always keeps you updated on your car. The waiting room is always clean and has some snacks. everyone is knowledgeable, polite and always keeps you updated on your car. The waiting room is always clean and has some snacks. More

by PRIMROSP7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Report | Print

Jan 28, 2026 -

Honda of the Avenues responded

Thank you for your continued loyalty and kind words! We truly appreciate your trust over the years and are glad our team and waiting area made your visits a positive experience. We look forward to continuing to serve you.

Dealership Inventory (339 Vehicles)

2016 Honda HR-V | used

$14,463

2016 Honda HR-V

used

Alabaster Silver Metallic exterior

CVT

Front-wheel Drive

$14,463

View Vehicle Details

View Details

2024 Honda CR-V | used

$25,254

2024 Honda CR-V

used

Nh-731 exterior

CVT

Front-wheel Drive

$25,254

View Vehicle Details

View Details

2026 Honda CR-V | used

$34,157

2026 Honda CR-V

used

Solar Silver Metallic exterior

CVT

All-wheel Drive

$34,157

View Vehicle Details

View Details

2026 Honda Prologue | new

$44,677

2026 Honda Prologue

new

Raven Black exterior

Automatic

Front-wheel Drive

$44,677

View Vehicle Details

View Details

2026 Honda Odyssey | new

$43,218

2026 Honda Odyssey

new

Radiant Red Metallic II exterior

Automatic

Front-wheel Drive

$43,218

View Vehicle Details

View Details

2026 Honda CR-V Hybrid | new

$36,757

2026 Honda CR-V Hybrid

new

Radiant Red Metallic exterior

Automatic

Front-wheel Drive

$36,757

View Vehicle Details

View Details

View All Inventory