Paula Williams
Paula Williams at Honda of the Avenues
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Paula Williams

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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5.0
108 Reviews
5.0

108 Reviews

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108 Reviews of Paula Williams

March 06, 2025

Dealership Rating
Employee Rating

Service dept first class. Clean area when waiting for completion of service. Snacks and water More

by paulayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Honda of the Avenues responded

Thank you for your business and we are happy to hear that your recent service visit was an enjoyable one.

March 04, 2025

Dealership Rating
Employee Rating

Excellent customer service which was beyond my expectations. Waiting area was very comfortable and clean. More

by s.kapuaala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Honda of the Avenues responded

We appreciate your business and are happy to hear that our waiting area and customer service was beyond your expectations.

February 08, 2025

Dealership Rating
Employee Rating

Everything went fine and Paula kepted me informed of all the worked needed on my car. More

by graspoon
Workmanship
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Recommend Dealer
Yes
Feb 11, 2025

Honda of the Avenues responded

Thank you for your business and we are glad that Paula was able to keep you informed of your vehicles status during your visit.

February 05, 2025

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Employee Rating

Mrs. Paula Williams is very kind. Although I waited almost two hours, it was nice and comfortable because we had snacks, coffee and water at our disposal. More

by liliecita
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 11, 2025

Honda of the Avenues responded

We are glad to hear that Paula made your experience enjoyable and we are actively working to reduce our oil chage times.

February 04, 2025

Dealership Rating
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The service department is just great! Paula is superb. She is always so welcoming and accommodating. Everytime we are there, she always welcomes us with a smile and makes sure we leave ha More

by JAXLION73
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Honda of the Avenues responded

We appreciate your continued business and we are happy to hear that Paula is able to make the experiecnce that much more enjoyable!

February 02, 2025

Dealership Rating
Employee Rating

Very knowledgeable and friendly always very helpful and wait time is always good would recommend More

by CLT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Honda of the Avenues responded

We appreciate your continued business and are glad to hear that your we continue to provide 5-Star service.

January 24, 2025

Dealership Rating
Employee Rating

I had a great experience overall. The lady who checked me in was very pleasant. I am very happy with the service provided More

by lfg1587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our staff was able to provide you a pleasant experience.

January 18, 2025

Dealership Rating
Employee Rating

Paula Williams is a conscientious and capable professional. She was able to expedite the recall service repair on our Odyssey to ensure that we were able to meet our departure time on a trip. Whe More

by kmk695r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Honda of the Avenues responded

We are so glad to hear that Paula was able to get your Odyssey repaired prior to your trip and we hope you had a great time.

January 18, 2025

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Employee Rating

The service was completed in the estimated amount of time. A smell of gasoline was obvious in the vehicle after service, but it cleared by t huh e time we arrived home. We were shuttles home and back by More

by mpo629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that the odor was gone by the time you got home. We will bring this to the attention of our service manager so that we can make sure it doesn't happen moving forward. Wilbur is a great employee and does a great job as our shuttle driver.

January 16, 2025

Dealership Rating
Employee Rating

It was a good experience, I recommend, they work very well, and assist you good! More

by GENECIOLIVEIRAMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Honda of the Avenues responded

Thank you for your business and are we are glad to hear that our service team was able to provide you with a 5-Star experience.

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