Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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5.0
164 Reviews
5.0

164 Reviews

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164 Reviews of Paula Williams

March 13, 2026

Dealership Rating
Employee Rating

Prompt, professional, polite, knowledgeable, friendly, respectful and courteous to get your vehicle serviced and ready when it is promised! More

by GRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 11, 2026

Dealership Rating
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Service was timely and service rep was very nice and helpful and knowledgeable and courteous. More

by hornbucklebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad to hear your service was timely and that our team provided helpful, knowledgeable, and courteous assistance. We appreciate you choosing Honda of the Avenues and look forward to serving you again.

February 19, 2026

Dealership Rating
Employee Rating

Clean, fast and efficient My experience was very good, the dealership is clean, the process with my vehicle was both fast and efficient. More

by Emantheskiman
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Feb 20, 2026

Honda of the Avenues responded

Thank you for the great review! We’re glad you had a clean, fast, and efficient experience. We appreciate your support and look forward to seeing you again.

February 18, 2026

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Employee Rating

Paula Williams, Service Advisor at Honda of the Avenues, has helped me immensely with service for my CRV hybrid. More

by kelley_anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Honda of the Avenues responded

Thank you for your kind feedback! We’re glad Paula provided excellent service and support with your CR-V Hybrid, and we appreciate you choosing Honda of the Avenues.

February 17, 2026

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Employee Rating

We have been dedicated customers for many years and Paula Williams has been the BEST Service Advisor we have ever had! She truly is customer focused. More

by rick404402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Paula Williams has provided such excellent service and appreciate your loyalty to Honda of the Avenues over the years.

February 10, 2026

Dealership Rating
Employee Rating

This dealership was great. They all ways provide great customer service. I will come back to dealership when I need it. More

by Mindaugas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau , Francis michaud

Feb 10, 2026

Honda of the Avenues responded

Thank you for the kind words! We’re happy to hear you consistently receive great customer service and look forward to welcoming you back whenever you need us. We truly appreciate your support!

February 08, 2026

Dealership Rating
Employee Rating

As always, Honda at the Avenues provided prompt, professional service. It is always a pleasure to do business with Paula. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Honda of the Avenues responded

Thank you for your kind words and for recognizing Paula’s prompt and professional service, we truly appreciate it. If you feel your experience was better than one star, we’d be grateful if you’d consider updating your rating to reflect your message. We value your feedback and your continued business!

January 30, 2026

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Employee Rating

I love having an advisor because it's like having a friend in the right place.Purchased my 21 pilot there & do ALL my maintenance there. Random advisors either can't find past maintenance info or wait More

by Avis
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Feb 10, 2026

Honda of the Avenues responded

Thank you for the wonderful feedback! We’re thrilled Paul has been such a helpful, knowledgeable, and friendly advisor for you. We truly appreciate your loyalty and kind words!

January 27, 2026

Dealership Rating
Employee Rating

From my 8 year experience with this dealership I found everyone is knowledgeable, polite and always keeps you updated on your car. The waiting room is always clean and has some snacks. More

by PRIMROSP7
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jan 28, 2026

Honda of the Avenues responded

Thank you for your continued loyalty and kind words! We truly appreciate your trust over the years and are glad our team and waiting area made your visits a positive experience. We look forward to continuing to serve you.

January 24, 2026

Dealership Rating
Employee Rating

Easy to deal with. Paula was very helpful. Shamari on sales was outstanding. Fair and friendly More

by Bobadilla.vincent
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jan 28, 2026

Honda of the Avenues responded

Thank you for your kind words! We’re glad Paula and Shamari provided helpful, friendly, and fair service. We truly appreciate your business!

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