Paul Winfrey

The staff and service were awesome. They cleaned my car and fixed the extra issues that I had as well They cleaned my car and fixed the extra issues that I had as well More

by dorothywyatt31 Verified Customer Verified Customer

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Paul was fair and honest. He was honest about the repairs my car needed and did not try to sell me something it did not. I live in Fairview Heights and will be bringing my K5 He was honest about the repairs my car needed and did not try to sell me something it did not. I live in Fairview Heights and will be bringing my K5 back to Jim Butler for all of my routine maintenance. More

by lisa.ribbing12 Verified Customer Verified Customer

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Jim Butler Kia had great service and communication, Paul kept me well updated. Would use them again. kept me well updated. Would use them again. More

by ct Verified Customer Verified Customer

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Great service. This is my first time working with them since I have purchased the new car and so far so good. Keep up the good work!! This is my first time working with them since I have purchased the new car and so far so good. Keep up the good work!! More

by todd.johnson5580 Verified Customer Verified Customer

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Insulted us plus salesperson lied. To be told that my dimmer was a luxury not a necessity when you buy this luxury was ridiculous. We bought every that was offered rushed us around p To be told that my dimmer was a luxury not a necessity when you buy this luxury was ridiculous. We bought every that was offered rushed us around promising everything would be good to nothing but lies. Should have went elsewhere for the way we were treated. I know other Bulter dealership that is no where like this one. Insulted and was told to dim my lights like everyone else does! I did contact Kia themselves. Sales no better we noticed 2 rock chips after we bought it she informed me I got those on the way home. Nope she knows better and flat a&& lied to her boss. I don’t usually make bad reviews but you all didn’t hold up with what was promised! Was told what package we were paying for and now well it doesn’t include that. Again contacted Kia! More

by lynnsandy65 Verified Customer Verified Customer

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Excellent customer service. Keeping me informed every step of the way as well as cost. Keeping me informed every step of the way as well as cost. More

by ssterling1304 Verified Customer Verified Customer

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Much improved from my recent experiences. Glad to see the change as I was not looking forward to coming. Glad to see the change as I was not looking forward to coming. More

by avivaleah Verified Customer Verified Customer

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I have not had a bad experience here. They were also quick with the service They were also quick with the service More

by Reese Verified Customer Verified Customer

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I was very happy with Jim Butler Kia and Paul Winfrey in particular. He kept me informed about my service work and then explained everything after it was finished. particular. He kept me informed about my service work and then explained everything after it was finished. More

by pswanger Verified Customer Verified Customer

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Informative and helpful. Communicated quickly and efficiently. My car was finished on time and was ready to go. Communicated quickly and efficiently. My car was finished on time and was ready to go. More

by elizabeth1479 Verified Customer Verified Customer

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