Paul Silverman | Page 10

This service visit was very smooth. First oil change for our new MDX. Everyone was helpful and they even allowed me into the shop to show me something I had asked about on the car. I First oil change for our new MDX. Everyone was helpful and they even allowed me into the shop to show me something I had asked about on the car. I always enjoy the customer lounge and get work done there while waiting for my car (now cars). Love Acura and we are on our third one now. Having said that about our new Acura, I do have an issue that came up with my 2016 TLX. Had it in for service and was advised I had leaking trans and needed $1600+ in service fees to correct. Took it to AAMCO and they cleaned everything (there was very little trans fluid in the pan, no indication of a significant leak). Then they suggested I drive a few days and come back...when I did that there was NO leakage. So, nothing to repair. And they charged me zero for doing all that. Bought new Michelins with the money I DID NOT spend on the trans repair. Interesting, huh? Whaddya think, Rodney? Revenue enhancement? More

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They are reliable , have nice experience buying new vehicle with them specially Paul in sales. Service side I love every time working with Rodney jones. He does pick up things quickly and get it done a vehicle with them specially Paul in sales. Service side I love every time working with Rodney jones. He does pick up things quickly and get it done as you asked. Highly recommended. More

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Excellent Customer Service! Paul Silverman provided great sales advice and support! Quany was great and made the loan process very easy. I have felt that Jackson Acura staff wen Paul Silverman provided great sales advice and support! Quany was great and made the loan process very easy. I have felt that Jackson Acura staff went above and beyond! It was an excellent car buying experience all-around! More

by Shaikh Verified Customer Verified Customer

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Good communication. Friendly staff. Quick repair times. Comfortable lounge area to wait in while repairs are being done. Friendly staff. Quick repair times. Comfortable lounge area to wait in while repairs are being done. More

by courtney.delano Verified Customer Verified Customer

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Easy process. Thorough communication and information delivered throughout the process. Made the process easy to navigate. Thorough communication and information delivered throughout the process. Made the process easy to navigate. More

by courtney.delano Verified Customer Verified Customer

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Sales dept is great, especially Paul Silverman. Joey in finance is also great. Just picked up a 2022 MDX. Love Acuras. However the service dept recently told me I needed expensive service due to a Joey in finance is also great. Just picked up a 2022 MDX. Love Acuras. However the service dept recently told me I needed expensive service due to a trans leak on my 2016 TLX. Took car to Aamco and we could not find a leak. Saved me over $1600. Revenue enhancement tactic? Myron Blackmon 678-491-3811. More

by ugabuzzdad Verified Customer Verified Customer

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Our experience with Jackson Acura and our sales representative has been excellent on every level. representative has been excellent on every level. More

by rbbrown Verified Customer Verified Customer

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Jackson Acura was extremely accommodating in helping me find the best and right car for me find the best and right car for me More

by brenna_price Verified Customer Verified Customer

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I bought my 16 year old daughter a used Acura. Superb customer service. Financing was excellent. Courteous staff. customer service. Financing was excellent. Courteous staff. More

by dre.dickens Verified Customer Verified Customer

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Best buying experience I have ever experienced! I will do business with them in the future! business with them in the future! More

by christian.b.young Verified Customer Verified Customer

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