Paul Shorrock
Paul Shorrock at Salerno Duane Chrysler Jeep
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Paul Shorrock

Sales

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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5.0
137 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

31 yrs, 2 mos

Languages Spoken

English English

5.0

137 Reviews

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137 Reviews of Paul Shorrock

November 12, 2024

Dealership Rating
Employee Rating

Jaylin was great - very friendly and efficient Easy process - car ready when they said it would be More

by patricia_shorrock
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla

Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. It is wonderful to hear that Jaylin was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

November 07, 2024

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Great customer service Very responsive and helpful with all of your questions and concerns Very reliable service that you can trust More

by deb
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Recommend Dealer
Yes
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review Deb. We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

October 29, 2024

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Extremely helpful and thorough to our goals. Found the right car and we're ready to meet our needs. More

by patrickgailliot
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast

Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. We hope you enjoy your new vehicle!

October 24, 2024

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Excellent service quick response and resolutions Customer service team is very responsive and friendly too More

by deb
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Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor, Matthew Fuche

Oct 28, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us your feedback and 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 23, 2024

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Had a great experience working with Paul on my recent car purchase. From showing me the vehicle to delivering it, he was honest, straightforward, and made the whole process smooth. Big shoutout to Cory as we More

by LIZ_ANN_Q
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor

Oct 28, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your recommendation and 5-star review Liz! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. Enjoy your new car!

October 18, 2024

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Great service. Would be better if Stelantis Corp. had inventory of spare parts available to the dealerships, Not 45 wait time! Has nothing to do with the deale More

by Gene M.
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Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor , Michael Salerno - 5 Stars!

Oct 28, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and 5-star review Gene. We apologize for any inconvenience or frustration you may have experienced. We appreciate your business and look forward to working with you again in the future.

October 02, 2024

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I have an amazing experience Fast, professional and very friendly. Usually dealers are a headache however at Salerno Duane I was a nice experience More

by Jijunape
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Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Cesar Sanchez

Oct 07, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!

September 21, 2024

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My service agent, Matthew, communicated very well during my service appointment. The work was completed in one day, and more importantly, the issue was fixed. I would not hesitate to recommend them to anyon More

by Gsm3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Matthew Fuche

Sep 23, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction and recommendation is our greatest reward and we are here for you at any time.

Sep 23, 2024

Gsm3 responded

Keep up the good work!

September 17, 2024

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Great experience overall. Dealt with Paul, no issues, quick turnaround, very communicative. Would definitely go back More

by DAVIDC16
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Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast

September 08, 2024

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I needed to go into the dealership to sign papers to transfer my lease over to me. Paul Shorrock (who was my original salesperson) and Sergio Ovalle were very helpful. More

by jeff.kinder
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Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle, Sal Zebardast

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