Dealership Experience
16 yrs, 2 mos
Industry Experience
31 yrs, 3 mos
Languages Spoken
English
138 Reviews
Write a Review138 Reviews of Paul Shorrock
December 01, 2024
2 hours later I asked what's the story w/ the car ? Was told -----well things got backed up ----it will be another 20 mins or so------Toooooooooooooooooo long a wait for an oil change------I think t Was told -----well things got backed up ----it will be another 20 mins or so------Toooooooooooooooooo long a wait for an oil change------I think they said I have 2 more freebee oil changes( as if I didn't pay for them when I bought the car and contracts ) another RIP OFF !!!!!!!!!! Doubt I'll be back for them-----and another thing----You always have NEW people at the desk------you never know anybody and they don't know you--very COLD experience!!! More
November 12, 2024
Jaylin was great - very friendly and efficient Easy process - car ready when they said it would be process - car ready when they said it would be More
Other Employees Tagged: Paul Bonilla
November 07, 2024
Great customer service Very responsive and helpful with all of your questions and concerns Very reliable service that you can trust all of your questions and concerns Very reliable service that you can trust More
Other Employees Tagged: Henry Argueta, Sal Zebardast, Mike Salerno, Cory Taylor, Matthew Fuche
October 29, 2024
Extremely helpful and thorough to our goals. Found the right car and we're ready to meet our needs. Found the right car and we're ready to meet our needs. More
Other Employees Tagged: Sal Zebardast
October 24, 2024
Excellent service quick response and resolutions Customer service team is very responsive and friendly too Customer service team is very responsive and friendly too More
Other Employees Tagged: Cory Taylor, Matthew Fuche
October 23, 2024
Had a great experience working with Paul on my recent car purchase. From showing me the vehicle to delivering it, he was honest, straightforward, and made the whole process smooth. Big shoutout to Cory as we purchase. From showing me the vehicle to delivering it, he was honest, straightforward, and made the whole process smooth. Big shoutout to Cory as well—he handled the financing perfectly, explained everything clearly, and got me a great deal. I'm really glad I stopped by and found a car that I love! Highly recommend. More
Other Employees Tagged: Cory Taylor
October 18, 2024
Great service. Would be better if Stelantis Corp. had inventory of spare parts available to the dealerships, Not 45 wait time! Has nothing to do with the deale Would be better if Stelantis Corp. had inventory of spare parts available to the dealerships, Not 45 wait time! Has nothing to do with the dealer itself. More
Other Employees Tagged: Cory Taylor , Michael Salerno - 5 Stars!
October 02, 2024
I have an amazing experience Fast, professional and very friendly. Usually dealers are a headache however at Salerno Duane I was a nice experience very friendly. Usually dealers are a headache however at Salerno Duane I was a nice experience More
Other Employees Tagged: Sal Zebardast, Cesar Sanchez
September 21, 2024
My service agent, Matthew, communicated very well during my service appointment. The work was completed in one day, and more importantly, the issue was fixed. I would not hesitate to recommend them to anyon my service appointment. The work was completed in one day, and more importantly, the issue was fixed. I would not hesitate to recommend them to anyone. More
Other Employees Tagged: Sal Zebardast, Matthew Fuche
September 17, 2024
Great experience overall. Dealt with Paul, no issues, quick turnaround, very communicative. Would definitely go back Dealt with Paul, no issues, quick turnaround, very communicative. Would definitely go back More
Other Employees Tagged: Sal Zebardast