Paul Scannell
Paul Scannell at Herb Chambers Ford of Westborough

Paul Scannell | Page 15

Product Specialist

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

4.9
177 Reviews
4.9

177 Reviews

Write a Review

177 Reviews of Paul Scannell

March 28, 2018

Dealership Rating

Prompt polite correctly done They took me in on time. Did the work we discussed and only that work. I got to use my "rewards" points and I was out in 1 hour. Nicely done More

by JB5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2018

Herb Chambers Ford of Westborough responded

Thank you for your 5-star review! Happy to know you had a positive experience with us. Best, Miguel Silva, General Manager.

October 23, 2017

Dealership Rating
Employee Rating

Paul made our car buying experience excellent. Paul took the anxiety out of our shopping/buying experience. He was down to earth, not pushy or over bearing. Met us at the door, was very cordial. More

by StanLee10212017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2017

Herb Chambers Ford of Westborough responded

Thank you for taking the time to write this review, Stan! Paul's commitment to excellence is always in the forefront and I’m so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Don McEwen, General Manager

October 01, 2017

Dealership Rating
Employee Rating

Amazing dealership experience GM Don McEwen made buying a Van for my RE company a breeze. He and salesman Paul Scannell got me the van I needed at an amazing price. The buying expe More

by Steven2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2017

Herb Chambers Ford of Westborough responded

We really appreciate your kind words about your experience with us! Thank you for your business and please let us know if we can be of further assistance. Best, Don McEwen, General Manager

September 26, 2017

Dealership Rating
Employee Rating

Quick and to the point Worked with Paul to get the deal done showed me My options and decided on a cert Mustang. No games just prices! Thanks Paul so far so good! Don in Mgm More

by Stangmeaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Georgiy Akhpatelov, Don McEwen

Sep 26, 2017

Herb Chambers Ford of Westborough responded

Thank you for the five-star review! We're so happy to have had the opportunity to earn your business. Thank you for your recommendation and we look forward to assisting you again in the future! Best, Don McEwen, General Manager

September 21, 2017

Dealership Rating
Employee Rating

Quick, Easy, Thorough, Friendly I really appreciate how professional and friendly my experience was with Paul and George. Paperwork was ready when I arrived at the dealership. It too More

by New Raptor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Muriuki

Sep 21, 2017

Herb Chambers Ford of Westborough responded

Thank you so much for your feedback on your recent experience with Paul and George. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Feel free to stop in anytime if you need assistance reviewing any of the features on your Raptor, we're always happy to help! Kind Regards, Don McEwen, General Manager

September 17, 2017

Dealership Rating
Employee Rating

Excellent experience overall I would recommend this dealership to anyone looking for top-notch service. Salesman Paul Scannell and finance manager George did a fantastic job getti More

by Mr Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Georgiy Akhpatelov

Sep 17, 2017

Herb Chambers Ford of Westborough responded

Thank you! Time and time again Paul and George have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Don McEwen, General Manager

August 21, 2017

Dealership Rating
Employee Rating

Disappointment turned into great satisfaction We went to Herb Chambers Ford Westborough to look at a truck that we had gotten an e-price for only to find out that the information about the truck o More

by Happycampers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Georgiy Akhpatelov

Aug 21, 2017

Herb Chambers Ford of Westborough responded

Thank you so much for your feedback and recommendation. I apologize for any initial inconvenience with regard to the e-pricing. I'm so glad to know that Paul and Georgiy were able to step in and make it a positive experience. They are truly assets to this team. May you enjoy many safe and amazing miles this summer in your new truck! Best, Don McEwen, General Manager

August 20, 2017

Dealership Rating
Employee Rating

Excellent Experience Excellent dealership, Paul was great for the sales process and made it pretty easy. He was very knowledgeable on the vehicle and helpful with the fin More

by Michael M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2017

Herb Chambers Ford of Westborough responded

Thank you so much for the great feedback, Michael! We really appreciate your business and I'll be certain to share your compliments with Paul. We pride ourselves on offering exceptional customer service, and I'm glad Paul was able to assist you. Until we have the opportunity to work with you again, take care! Best, Don McEwen, General Manager

August 11, 2017

Dealership Rating
Employee Rating

above and beyond. service !!100% Happy well let me say this i was looking for a new car maybe 5 weeks Very pushy sales associates. in 90 % off where i went not very easy to make a deal nei More

by tcshack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2017

Herb Chambers Ford of Westborough responded

Thank you! It's so nice to know that Paul was able to provide you with such a positive experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Don McEwen, General Manager

June 14, 2017

Dealership Rating
Employee Rating

Happy Customer They were extremely knowledgeable and very helpful. I got a great deal and didnt feel pressured. Highly recommend. Good prices and Good People. Check More

by jdmii1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don McEwen, Ethan Rawson

Jun 15, 2017

Herb Chambers Ford of Westborough responded

Many thanks for taking the time to share this terrific feedback! I'm delighted to learn that you enjoyed working with our team. Please don't hesitate to reach out if we can assist you in the future. Best, Don McEwen, General Manager

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