Paul Kolleck | Page 52

Great expirence . Enjoyed all the people at the store I’m out of town right now and can’t remember the names of the two people that help. One was the girl that greet . Enjoyed all the people at the store I’m out of town right now and can’t remember the names of the two people that help. One was the girl that greeted us when arrived and helped us with our turning in our old car. And the other gale that explained all the features of the new car . Both were great More

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Returning customer to BMW Store Paul K provided excellent customer service both times I leased a car at The BMW Store. All employees were helpful and committed to a nice buying exper Paul K provided excellent customer service both times I leased a car at The BMW Store. All employees were helpful and committed to a nice buying experience for the customer. See you in a few years for my next BMW. More

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Quick and easy I returned to The BMW Store because of both the great automobile and the high standard of service. Everyone involved made it an easy and painless expe I returned to The BMW Store because of both the great automobile and the high standard of service. Everyone involved made it an easy and painless experience. More

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Pleasant & professional I would recommend The BMW Store to anyone looking to purchase a new BMW. Everyone I dealt with was courteous and professional, and I did not feel it I would recommend The BMW Store to anyone looking to purchase a new BMW. Everyone I dealt with was courteous and professional, and I did not feel it was a high-pressure sales experience. Paul Kolleck was clearly knowledgeable and responsive to any questions/requests that I had. More

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Best financing! Great customer service Over all very pleasant and enjoyable experience. Personable representatives! Very good financing, very competitive, and a great person working in fina Over all very pleasant and enjoyable experience. Personable representatives! Very good financing, very competitive, and a great person working in finance department( he is from Ireland) Thank you. More

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Great experience For the last 10 years I was buying cars from another German manufacturer. I had been wanting to get into an X5 for a few years. When an X5 with the sp For the last 10 years I was buying cars from another German manufacturer. I had been wanting to get into an X5 for a few years. When an X5 with the specs I was looking for became available, I immediately reached out to Paul Kolleck. He was great to work with and I very much appreciate his patience in working with me. More

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Great Experience The BMW Store is a great place to buy a car! I've just purchased my fourth vehicle from them and I wouldn't go anywhere else. The convenience and ser The BMW Store is a great place to buy a car! I've just purchased my fourth vehicle from them and I wouldn't go anywhere else. The convenience and service they offer is the best. I would definitely recommend this dealership. More

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Great Team Effort We needed to extend our existing lease due to being out of town when our existing lease expired. Ric Koresky was most helpful in setting up our 2 mont We needed to extend our existing lease due to being out of town when our existing lease expired. Ric Koresky was most helpful in setting up our 2 month extension and when we did lease our new BMW Ric, Paul Kolleck, Katelyn Linnemann, Susan Ward, and Conor O'Somachain worked with us to end our existing lease, explain the features of the new car, and obtain the car and lease agreement we wanted. They were all very efficient and personable, and although buying or leasing a car is not always a fun activity, their attitude and helpfulness made the process almost enjoyable. More

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BMW 340i This is the 3rd car I have purchased from the BMW Store and 2nd from Paul. Previously I had chosen cars from stock and I more or less "settled" from This is the 3rd car I have purchased from the BMW Store and 2nd from Paul. Previously I had chosen cars from stock and I more or less "settled" from what happened to be available at the time. This time around, I started early enough before my lease was up to try and understand and compare the different models and options and get exactly what I wanted. Trying to understand all of this only by using the "Build your BMW" from the web site would have been next to impossible. Paul was invaluable in helping sift through all of the pros and cons with each model and especially the option packages. I test drove different models, each with various option packages. This helped me weed out the options that were not as important and, more importantly, helped solidify the options that were "non negotiable". Paul offered recommendations when asked, but did not overtly push any option package over another. He seemed to understand what I wanted in the first place. He was patient with me during the process and there was no "you have to buy now" or "this price is only good for today" gimmicks that you might get elsewhere. The only slightly negative thing was that it took a month or so longer to get the car delivered from the factory than was indicated when I ordered it. I understand that this has nothing to do with the BMW Store or its staff. It was purely a manufacturing backlog issue with the BMW factory . Going forward and as long as I have the financial wherewithal, I plan on continuing getting my future BMWs from the BMW Store. More

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Good experience Paul did good job helping me select a car and getting me what i want. Pretty good experience all around. They made it pretty easy - but not cheap Paul did good job helping me select a car and getting me what i want. Pretty good experience all around. They made it pretty easy - but not cheap More

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