Paul Gallo | Page 7

Paul Gallo over at Heritage Mazda in Bel Air went above and beyond getting me into my second new car with the Heritage Mazda team. As always, everyone there was a pleasure to deal with. Most accommodating and beyond getting me into my second new car with the Heritage Mazda team. As always, everyone there was a pleasure to deal with. Most accommodating and extremely patient and friendly. Was a pleasure once again to deal with them. A++ service!! More

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Paul is nothing short of amazing! This was my first time buying a car on my own and he made this process so smooth. I did not feel pressured into anything and Paul was honest and upfront about the whole pro buying a car on my own and he made this process so smooth. I did not feel pressured into anything and Paul was honest and upfront about the whole process. If you are in the market for a new car, go see Paul!! More

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Paul was amazing to work with! He was very knowledgeable and transparent and we came away with a great deal. Paul was willing to go the extra mile for us and we appreciated his hard work and patience. Excel and transparent and we came away with a great deal. Paul was willing to go the extra mile for us and we appreciated his hard work and patience. Excellent customer service. I would definitely recommend him to my friends looking for cars and I plan to come here when looking for my next vehicle. 10/10 More

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I wanted to take a minute to rate my experience at Heritage Mazda of Bel Air. Great experience! Paul Gallo was assertive , knowledgeable, polite and professional. I never felt pressure or rushed. Heritage Mazda of Bel Air. Great experience! Paul Gallo was assertive , knowledgeable, polite and professional. I never felt pressure or rushed. I had awful experiences at other dealerships and was really dreading dealing with another one but my experience at Heritage Mazda was right on. I will never go to another dealership or work with anyone except for Paul and the team at Heritage Mazda. Doug in the finance office was awesome too. Thank You so much!!! I love my 4Runner. More

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Had a great experience at Heritage thanks to Paul! A great salesman who knows his stuff and made sure I was comfortable and okay with every step of the process of choosing and buying my car and he never great salesman who knows his stuff and made sure I was comfortable and okay with every step of the process of choosing and buying my car and he never tried to push me into something I didn’t want. Highly recommend Paul and this dealer to anyone looking to buy a used car, everyone was so nice! Loving my new car so far, thank you Heritage Mazda of Bel Air!! More

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I have never left a review for any of the services I've received in my life. However, my first car purchase experience at the Heritage Mazda was absolutely fantastic. Paul made every step of the process sm received in my life. However, my first car purchase experience at the Heritage Mazda was absolutely fantastic. Paul made every step of the process smooth and stress-free. I came in with low expectations due to my awful experience with my local dealer but Heritage Mazda/Paul just does everything right. It was definitely worth traveling couple states over to purchase from them. Thank you so much for staying late to wrap the deal up. More

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Paul has been phenomenal I was looking for a specific CX-5 that was hard to find and managed to locate it in MD. I connected with Paul and he was absolutely amazing. He was up I was looking for a specific CX-5 that was hard to find and managed to locate it in MD. I connected with Paul and he was absolutely amazing. He was up front about the price, he was honest and he didn't try to "get one over" on me like some other dealers from my state that I experienced. He gave me a phenomenal price as a matter of fact. Going to MD would be a full day round trip drive but I was ready to do it. However, last minute, a dealer just 1hr from me happened to have the same exact car and they processed registration from my state as well. I didn't get as good of a price as Paul was giving me, but the convenience of shopping close to home was more important to me and my family during these uncertain pandemic times. However, I still wanted to leave Paul a positive review because he was really caring, accommodating and attentive. I would definitely recommend contacting him if one is looking for a new Mazda and feel comfortable that he will do what's right for the customer. More

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Great Overall Buying Experience My wife and I recently had a great buying experience at Heritage Mazda Bel Air. Our sales consultant, Paul Gallo was the main reason for our 5 Star ex My wife and I recently had a great buying experience at Heritage Mazda Bel Air. Our sales consultant, Paul Gallo was the main reason for our 5 Star experience. Paul was very helpful throughout the entire sales process and he explained just about everything we needed to know as we proceeded to the final sale and driving our new car home. The dealership is state of the art and the General Manager and Finance Director couldn't have been nicer to us. If you're looking for a great buying experience from start to finish, I highly recommend this dealership and Paul Gallo as your sales consultant, you wont be dissapointed. Thanks again for everything. More

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BEST Car Buying Experience - EVER! Rarely would one call buying a new car a pleasurable experience. However, I can honestly say that at Heritage Mazda in Bel Air, that is EXACTLY what Rarely would one call buying a new car a pleasurable experience. However, I can honestly say that at Heritage Mazda in Bel Air, that is EXACTLY what it was . My salesman, Steve Ward, was completely professional and personable. At no time did I feel pressure to buy a car from him. In fact, on my first trip to the dealership, I had not made up my mind exactly which make or model I wanted to purchase. He impressed upon me that the decision was MINE and MINE alone. I needed to find the car that I loved. He helped me do exactly that. He even went so far as to escort me to the neighboring Heritage Honda dealership to check out vehicles at that location. He parked a Honda CRV next to a Mazda CX-5 and pointed out some of the differences and advantages of each car. I came to the conclusion that I definitely wanted the Mazda CX-5! I explained that I would need to get a total of three offers before making a purchase. He welcomed me to do so assuring me that if I came to his dealership for the final offer, they were likely to beat competitors and sell me the car for less. That is EXACTLY what they did! Additionally, Mr. Ward spent extra time to help me understand the technological features on my new car upon delivery. He never pushed any additional purchases, but explained the value of several. I selected what I thought was a great value for future car maintenance planning.. I left Heritage Mazda of Bel Air as a very satisfied customer. I would highly recommend the dealership, and particularly recommend Steve Ward as a sales representative! More

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I love my new Mazda I purchased a 2019 Mazda 3 on Saturday, February 8. My experience was exceptional. Paul, our sales consultant was patient and helpful through the en I purchased a 2019 Mazda 3 on Saturday, February 8. My experience was exceptional. Paul, our sales consultant was patient and helpful through the entire process. We never felt pressured or uncomfortable. I love my new car and excited to be part of the Mazda Family. More

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