Paul Ferreira
Paul Ferreira at Planet Honda
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Paul Ferreira

Body Shop Manager

Planet Honda

2285 US-22
Union, NJ 07083

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46 Reviews
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46 Reviews

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46 Reviews of Paul Ferreira

August 12, 2024

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Employee Rating

Fast service, Great staff! I was in and out when I went to get my oil change. I appreciate such fast and efficient service! More

by malonso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nakeem Gardner

Aug 14, 2024

Planet Honda responded

Hello! Thanks for the great feedback! We're glad to hear that our team at Planet Honda provided fast and efficient service during your oil change. We appreciate your support and hope to see you again soon!

September 06, 2023

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Employee Rating

Extremely dissatisfied. Last year2022 the battery had to be replaced but covered by the warranty.This year 2023 battery was again replaced but had no warranty all though it More

by Jafelipe724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 07, 2023

Planet Honda responded

Hello, Thank you for bringing this to our attention. We take feedback seriously, and I'm sorry to hear that there is confusion regarding your battery warranty. We'd love to get this issue resolved for you promptly, so please use the below contact to reach me so that I may address this directly. I look forward to speaking with you soon. Best, Sue Lerch Customer Experience Manager 908-838-7526

August 05, 2022

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Employee Rating

Came in had a test drive got the car I want it paid for it and went home easy day More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Micheal Mekhaeil

Aug 07, 2022

Planet Honda responded

Our Sales Department is glad to have provided you with an easy purchasing experience. Planet Honda congratulates you on your new vehicle, Victor. It would be our pleasure to assist you again with your future automotive needs.

July 17, 2022

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Employee Rating

It's always a pleasure working with Planet Honda. I've been a customer of theirs since 1999. Adding up all MY leased vehicles, plus family & friends ive sent there, this NEW car of mine makes a total More

by AJHK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Amoron, Stephen March

Jul 20, 2022

Planet Honda responded

Hello, It is our longtime guests like you that really make our day here at Planet Honda, and we can't thank you enough for the incredibly loyal patronage through the decades. It's our sincerest pleasure to continue providing you the level of care through both sales and service that has not only seen you return so many times but also send many others to visit us through your recommendations. Travel safe and have fun. We look forward to the many more outstanding years to come!

Jul 17, 2022

AJHK responded

Send my review above

September 29, 2021

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Employee Rating

This is the absolute worst service dealer for Honda. They are so rude and disorganized. I never heard of no walk-ins just to get air in my tires. Then I was told I would have to wait 3-4 hours if I came in w More

by cpaperno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paul Costa, Rui Silva

Oct 07, 2021

Planet Honda responded

Hello, We appreciate your time and feedback and understand waiting for vehicle repairs to be completed can be frustrating, especially when your wait time is longer than expected. I’m happy to learn you were able to have your tires filled at another location and apologize for any inconvenience you were caused. Regarding your previous experience after having your vehicle towed to our service center, it is regrettable to learn we did not reach our high standards when it comes to the level of communication we seek to provide. I understand you have decided to award your business to another location moving forward and we wish you all the best. If I can be of any assistance in the future, however, please do not hesitate to contact me at 908-838-7526. Thank you, Sue Lerch Customer Experience Manager

June 10, 2021

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Employee Rating

Yesterday I got my third lease car with Honda Planeta. I am very happy with the service always I receive from my sales person. Thanks More

by Karina Alejandra Gil
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Talarico

May 24, 2021

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Employee Rating

Got there about 9:45 for a 10:00 am appt. for Air Bag Operation check. And that was all. Did not get the car back until about 12:15. Extremely disappointing and absurd that it would take this long. More

by TRACED9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 23, 2021

Dealership Rating
Employee Rating

Great service! I would definitely return! Wonderful customer service and we were in and out. Would recommend to anyone. They took really great care of my brand new car. More

by Yanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Costa, Rui Silva

May 21, 2021

Dealership Rating
Employee Rating

Excellent service and staff, I’ve been going there for year’s the service dept. took care of my windshield fast and I am completely satisfied with the service dept. and my service advisor. More

by BRENDASTTAR07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Costa, Rui Silva

May 20, 2021

Dealership Rating
Employee Rating

This place is always a dope place to be. Anthony was especially helpful. Feels like he has my back. Very lucky to work with him. More

by MWILLIAMS0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Hartley , Paul Costa, Rui Silva

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