Paul Davila
Paul Davila at Big Star Hyundai
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Paul Davila

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Paul Davila

April 08, 2025

Dealership Rating
Employee Rating

I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel More

by catrice yancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 31, 2025

Dealership Rating
Employee Rating

Hello, everyone was very courteous. The only concern was that no one reset my oil change settings or the service notification so my car still shows that service is needed. More

by cdelvillar1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

March 27, 2025

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Employee Rating

Customer serves was horrible. Too many gun answered questions. They dnt care about the customer concerns and not helpful out side of their job. More

by pgcheena
Recommend Dealer
No

Other Employees Tagged: Paul Davila

Mar 28, 2025

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

March 26, 2025

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Employee Rating

Got there 7am was attended very quick and service was precise and they explained everything that was being done and needing to be done , all in all service was very good A plus plus from me More

by sandraaquino233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 23, 2025

Dealership Rating
Employee Rating

Service is great, sales is slow, in sales you sit waiting on people, not so with service More

by JACK.CRISSEY002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa

Mar 25, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

March 22, 2025

Dealership Rating
Employee Rating

Paul very unfriendly and rude. No snacks available. Other team members friendly and helpful.. thanks More

by neldaygarza71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

March 18, 2025

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Employee Rating

Service was on time and efficient. Really appreciate the video explanations. Recommendations will be applied on our next service. More

by MDEWVEALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 14, 2025

Dealership Rating
Employee Rating

Excellent service and great dealership! We always rely on the professional expertise the dealership provides. More

by pegomez71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 04, 2025

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Employee Rating

Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. More

by KIFBETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 27, 2025

Dealership Rating
Employee Rating

Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio More

by ruben001109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Big Star Hyundai responded

Muchos Gracias!

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