Paul Clafin

My car broke down in Gainesville, Florida. I was told by the Gainesville Mazda that it would take a few days for them to even look at my car. I had my car towed to Sports Mazda in Orlando beca I was told by the Gainesville Mazda that it would take a few days for them to even look at my car. I had my car towed to Sports Mazda in Orlando because they have always taken care of me in the pass. And that's exactly what they did. Paul was great. He kept me informed all the way. My car was fixed the next day. Thanks to him I will return for all my car needs. The entire service department was great as well. Thank you. More

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Thank you to Paul and tech Carlos for all their amazing work, attention and help. work, attention and help. More

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I don't know, but I'm getting used to Sport Mazda's excellent service. Had a couple of our Mazda's serviced last weekend (Mazda 6 and a Mazda 3) and everything went well. Luis is always a service-orien excellent service. Had a couple of our Mazda's serviced last weekend (Mazda 6 and a Mazda 3) and everything went well. Luis is always a service-oriented fellow and only thinks what's the best for us, Mazda's long-time customer/s. More

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Customer service is the worst of the worst. I will not come back to dealership I will not come back to dealership More

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Thank you Paul for always giving the best service and support. He is the best! support. He is the best! More

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I have been taking my Mazda CX-5 here for service since I bought it used in 2020 at this dealership. I have had all positive experiences. Paul C. is a courteous, professional and a helpful service consultant bought it used in 2020 at this dealership. I have had all positive experiences. Paul C. is a courteous, professional and a helpful service consultant. They just replaced the front brakes and it was a reasonable price. I will continue coming to this dealership for service. I will consider in the next couple years buying a Mazda from this dealership as everything has been a positive experience. More

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We recently purchased a 2025 CX-70 and we can confidently say this is the best dealership we’ve ever worked with. Kerwin in Sales is absolutely top-notch! From the moment I walked in, he treated us with P say this is the best dealership we’ve ever worked with. Kerwin in Sales is absolutely top-notch! From the moment I walked in, he treated us with Professionalism and Respect. He listened to our needs, answered all of our questions, and made the entire buying process smooth and stress-free. His knowledge and attention to detail are unmatched. If you’re looking for someone who genuinely cares about helping you find the perfect vehicle, Kerwin is your guy! The Service Department is just as exceptional. Stephen leads a team that truly understands what customer service is all about. Every interaction is efficient, professional, and honest. A special shoutout to Paul, our Service Advisor, who went above and beyond to make sure everything is handled perfectly. He always keeps us informed throughout the process and ensures that our vehicles are in top shape. This dealership has it all—great sales, outstanding service, and a team that truly cares about their customers. We highly recommend them for your next car purchase and service needs! More

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Service department is a disaster…. They don’t show any respect to a customer and no one ( manager) “ can forward to find out what is the situation. They don’t show any respect to a customer and no one ( manager) “ can forward to find out what is the situation. More

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I recently had my car serviced at Sport Mazda and was incredibly impressed with the professionalism and expertise of their team. From the moment I walked in, the staff were friendly and helpful, clearly incredibly impressed with the professionalism and expertise of their team. From the moment I walked in, the staff were friendly and helpful, clearly explaining my car's needs and providing detailed estimates. The repairs were completed quickly and efficiently, and the Technicians clearly took pride in their work. I especially appreciated Eric for the thorough inspection report and Paul’s exceptionally concise communication. Overall, a fantastic experience - I highly recommend Sport Mazda to anyone looking for top-notch car service. More

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Took my 2021 Mazda Cx-5 in for a required maintenance service light on the dashboard on Dec 4th. I bought this vehicle brand new off the lot from this dealership. After the initial inspection the su service light on the dashboard on Dec 4th. I bought this vehicle brand new off the lot from this dealership. After the initial inspection the suggested that I get an air filter and cabin replacement, suggested a fuel additive for the injectors “since my engine air filter was dirty” and let me know my brakes were half way used and that it needed a brake flush(which it does). After I received the over-priced estimate I kindly declined the service. Upon getting the vehicle back home I had my son do a walk around of the vehicle. He found that the wheels were not put back to their original position(was marked before taking in), and the air filter box was not properly installed, with it open half way. My son suggested that I call and have them fix the issues. After I made the appointment, we then just decided to take the car somewhere else where an actual professional would get the job done the RIGHT WAY, the first time. I’m giving this dealer a rating of 1 star because they failed to preform the most basic service inspection with integrity. Not something I would usually do, but I expect more from a dealer where I purchased a car brand new from. Huge thumbs down to the service department and who ever is in charge of them as they lacked care and compassion for my vehicle. More

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