Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep
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Paul Bonilla

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.4
112 Reviews
4.4

112 Reviews

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112 Reviews of Paul Bonilla

November 21, 2024

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Employee Rating

Told me my truck was ready for a recall but the repair wasn’t ready. Couldn’t repair small problem. I wasted my time More

by russsehnert
Service Price Transparency
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Recommend Dealer
No

November 21, 2024

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They took great care of my Wagoneer! They advised me on timing and helped with recall issues and assisted with customer service as needed! More

by elizabethcosentino
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick , Jalen gave good advice!

November 20, 2024

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Always great experiences having my Jeep serviced here. Highly recommend! Everyone is very knowledgeable and professional. More

by gina.dewar
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Recommend Dealer
Yes

November 19, 2024

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Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! More

by vlizza91
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Recommend Dealer
Yes

November 18, 2024

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The customer service provided was excellent! They never disappoint- awesome group to work with. I give them 5 Stare's More

by egutierrez4
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Recommend Dealer
Yes

November 13, 2024

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Labor rate is triple my local mechanic with no value added for the price difference. Parts price is double than I can purchase retail from another Jeep dealers online. Only going to the dealer due to th More

by carmenandrick
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Recommend Dealer
No

November 12, 2024

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Jaylin was great - very friendly and efficient Easy process - car ready when they said it would be More

by patricia_shorrock
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Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock

Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. It is wonderful to hear that Jaylin was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

November 12, 2024

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Very satisfied with my car love to use solerno for my car need I’ll the time More

by trimino45
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Recommend Dealer
Yes

November 07, 2024

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Very efficient, dropped car off for a recall, received text when completed, staff very responsive courteous and professional More

by johnlcal73
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Recommend Dealer
Yes
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time

November 06, 2024

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Employee Rating

Once the appointment was available repair was completed in a timely manner -- thank you to Jaylen for coordinating and being communicative More

by elanbitan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jaylen

Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

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