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Paul Bonilla

Overview Reviews (119) Inventory (189)

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Paul Bonilla

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Paul Bonilla

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.4

119 Reviews

Overview Reviews (119) Inventory (189)

4.4

119 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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119 Reviews of Paul Bonilla

February 11, 2025

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Employee Rating

My first impression was good. I was helped pretty quick and my car was finished earlier than I anticipated. I was helped pretty quick and my car was finished earlier than I anticipated. More

by levynakal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick

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February 07, 2025

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Employee Rating

Fantastic work from a reliable group of people. The work gets done quickly and effectively The work gets done quickly and effectively More

by rmyers9393

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick

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Feb 10, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for that wonderful feedback. Our team works hard to provide the best customer service possible. Appreciate your review!

January 28, 2025

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Employee Rating

Brought my car in on a Saturday morning and was in and out and called when it was ready so quickly with everything done including a follow up appointment. Staff on the desk that day could not have been ni out and called when it was ready so quickly with everything done including a follow up appointment. Staff on the desk that day could not have been nicer. More

by kathyhalasz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergio Ovalle, Matthew Fuche, Bill Tegethoff, Felicia Wardrick

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December 27, 2024

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I have had many issues with my Jeep and have emailed the service manager countless of times with no response service manager countless of times with no response More

by Km518

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Matthew Fuche

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December 12, 2024

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Employee Rating

Very friendly service! Very prompt service! Very pleasant staff! Very good advice for the future! Very prompt service! Very pleasant staff! Very good advice for the future! More

by rgsbsc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick

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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We appreciate your business and look forward to working with you again in the future.

December 04, 2024

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Employee Rating

Everyone in the service department is always so helpful. They always explain everything and give so much detail about everything being done to the vehicle. They always explain everything and give so much detail about everything being done to the vehicle. More

by dani.tillawi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff

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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!

December 03, 2024

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Employee Rating

Excellent service provided, very professional and assisted me with a piece that was hard to get for my jeep. assisted me with a piece that was hard to get for my jeep. More

by sergioguzman191

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick

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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share you feedback and for the 5-star review. We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

November 21, 2024

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Employee Rating

They took great care of my Wagoneer! They advised me on timing and helped with recall issues and assisted with customer service as needed! They advised me on timing and helped with recall issues and assisted with customer service as needed! More

by elizabethcosentino

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick , Jalen gave good advice!

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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

November 21, 2024

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Employee Rating

Told me my truck was ready for a recall but the repair wasn’t ready. Couldn’t repair small problem. I wasted my time wasn’t ready. Couldn’t repair small problem. I wasted my time More

by russsehnert

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Our apologies for any frustration or car troubles you are having, and that you feel we were not able to meet your expectations. Please feel free to give us a call and we would be happy to discuss any services to your vehicle with you. We hope to earn back your business in the future.

November 20, 2024

Dealership Rating

Employee Rating

Always great experiences having my Jeep serviced here. Highly recommend! Everyone is very knowledgeable and professional. Highly recommend! Everyone is very knowledgeable and professional. More

by gina.dewar

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick

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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the tine to share your experience and for leaving us a 5 star review. We appreciate your business and your recommendation means the world to us. We look forward to working with you again in the future.

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2025 Jeep Wagoneer

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Bright White Clearcoat exterior

Automatic

Four-wheel Drive

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View Vehicle Details

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View Vehicle Details

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View Vehicle Details

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