Paul Biermann | Page 25

Love these guys!!! I love Ballwin Dean Team!! This is my second purchase with them & they have always treated like family. My salesman, Paul Biermann, has kept contact I love Ballwin Dean Team!! This is my second purchase with them & they have always treated like family. My salesman, Paul Biermann, has kept contact with me since my first purchase a few years ago. He has never pressured me or tried to talk me into buying something that I didn't want. As a matter of fact, I had an opportunity to buy at a competitors & receive family pricing.........but came back to Ballwin Dean Team. Paul found what I wanted & didn't try to push current inventory on me. He & his sales manager, Scott Roberts, jumped through many hoops to make this happen. I love my car!!! More importantly, I love the people & the atmosphere of this dealership & service department. Let's talk service department.....these guys/gals are always in a good mood & make your experience an enjoyable one.....not to mention, I always get a loaner car. I highly recommend these guys!! Not just for your purchase, but for their awesome service department. Thanks, Traci Hedgecorth More

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Paul was great to work with and earned my highest rating. He was friendly, helpful, informative and applied no pressure throughout the process. No stereotype of the used car salesman here, just a consummate He was friendly, helpful, informative and applied no pressure throughout the process. No stereotype of the used car salesman here, just a consummate sales professional doing his job to perfection. I highly recommend Paul. Tom was great as well, and a pleasure to meet. I first considered buying a car from Dean Team of Ballwin because I have used its service department, which is also excellent on all fronts. Dean Team says they strive for a 10 out of 10 customer satisfaction rating and that they consider nine out of 10 a failing grade. They certainly act like they mean it. More

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I went to Dean Team to look at the vehicle we eventually purchased because of the vehicle itself. We liked the vehicle and ultimately decided to purchase it based on the price. The price was extremely compe purchased because of the vehicle itself. We liked the vehicle and ultimately decided to purchase it based on the price. The price was extremely competitive. ultimately I found out the price was a miss marked when I went into purchase the vehicle, after some arguing back and forth at the dealership they honored their mistake. The fact that I had to argue to get the price I was quoted was disappointing but that was the only disappointment. Service was excellent and staff was extremely friendly and seemed competent Our sales person, Paul Biermann, was very polite, courteous and accommodating and I would work with in the future. I had the opportunity to also work with Phillip Dean who was a polite, personable and what I expect from a management. I recommend working with both of these folks if you find yourself shopping at Dean Team VW. More

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Paul was very pleasant to deal with. Purchasing a new car can be a very challenging and frustrating experience, but Paul at Dean Team made the process a smooth one. The buying process for our new car was car can be a very challenging and frustrating experience, but Paul at Dean Team made the process a smooth one. The buying process for our new car was pretty simple and straight forward. On delivery of the vehicle, an extensive review and instruction was performed. More

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I found the car on the internet site, made a phone call inquiring abuot the car - the call was fowarded to Paul. He made arrangments to hold the car until I could get to the dealership. I live 200+ miles a inquiring abuot the car - the call was fowarded to Paul. He made arrangments to hold the car until I could get to the dealership. I live 200+ miles away. Arrived on a Friday evening around 7:00 - trade arrangement made and purchase was made that evening before dealership closing. Paul was effcient, new his product, and professional. More

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I received excellent service from Paul Biermann and the service department every time I brought my car in for routine service. Paul always remembers me and communicates with me often to make sure that I a service department every time I brought my car in for routine service. Paul always remembers me and communicates with me often to make sure that I am a satisfied customer. I certainly will remember this when I decide on making my next purchase. More

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I received excellent service from Paul Biermann and the service department every time I brought my car in for routine service. Paul always remembers me and that will mean alot when I decide on making my ne service department every time I brought my car in for routine service. Paul always remembers me and that will mean alot when I decide on making my next purchase. More

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Bought two cars from this dealership. My experience with this dealership was great both times. Definitely would use them again. I also use their service department, which is very good. this dealership was great both times. Definitely would use them again. I also use their service department, which is very good. More

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I was on my way to buy a Kia Soul but turned into Dean Team on impulse. Less than a minute into my test drive I was hooked. Paul's friendliness and low-pressure style were great! He knew he had a great pr Team on impulse. Less than a minute into my test drive I was hooked. Paul's friendliness and low-pressure style were great! He knew he had a great product and his pride in Volkswagon was evident. I would recommend the salesman, the service department and the car very highly. :) More

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Love everything about my Subaru!! It has been incredibly reliable and has handled well on the highways and in all kinds of weather conditions. I would definitely recommend an Outback to anyone! reliable and has handled well on the highways and in all kinds of weather conditions. I would definitely recommend an Outback to anyone! More

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