Patrick Zimmerman
Patrick Zimmerman at Cortese Ford Lincoln

Patrick Zimmerman | Page 20

Assistant Service Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
324 Reviews

My name is Patrick Zimmerman I am a Sales Consultant at Cortese Ford Lincoln. I am a graduate of St. John Fisher College, class of 2012. I began my career as a sales consultant at Cortese in August of 2012. I thrive on working with customers to address their wants and needs in a vehicle. The purchase of a vehicle is one of the biggest decisions people will make and I am here to assist in the decision.

4.8

324 Reviews

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324 Reviews of Patrick Zimmerman

August 14, 2019

Dealership Rating
Employee Rating

Great service As always, the customer service was excellent, service was superb, and everything was done quickly. Cortese Service is honest and I trust both the rec More

by Rainbowflyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2019

Cortese Ford Lincoln responded

We hope to be of service to you again in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2019

Dealership Rating
Employee Rating

Completed everything that was asked to be completed Service was great and soon as I got there for my scheduled appointment they started working on my car right away. Everything was completed that I had More

by shanka24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Cortese Ford Lincoln responded

We are happy to have provided you with such a great experience! See you soon.

August 13, 2019

Dealership Rating
Employee Rating

Oil change and tire rotation I arrived as scheduled. I was in and out in 45 minutes. Oil change and tire rotation. Cost could be more reasonable, 65. Dollars for service More

by rrfd40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Cortese Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for your business and we look forward to your next visit! Safe travels!

August 12, 2019

Dealership Rating
Employee Rating

Excellent Fast, friendly and helpful service!!! I did not wait long in the waiting area and had a hot cup of coffee. Not knowing her name, she checked me out wi More

by ngoodwin161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Cortese Ford Lincoln responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

August 05, 2019

Dealership Rating

botched passenger side airbag change I was worried the passenger side airbag recall would leave my dashboard marred, and it did. It took three trips to the dealer to address, at 100 miles More

by not happy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Phil Valenti , Ron Christiano

Aug 14, 2019

Cortese Ford Lincoln responded

I am very sorry to hear about this experience. I would like to speak with you about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

July 29, 2019

Dealership Rating

Maintenance, Electrical Cord Regular maintenance and the replacement of the electrical cord for my Ford Fusion Energi. was well handled, as usual, by my Ford Service agent, Al Ro More

by jnekraus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2019

Cortese Ford Lincoln responded

Hello, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day! Samantha Cortese Customer Relations Manager 585-277-3214

July 29, 2019

Dealership Rating
Employee Rating

Customer Service Is EVERYTHING!!!! I love coming to Cortese ford they are always so Helpful and pleasant. They all have great customer service skills. I wont take my car anywhere else More

by Tiffanyscott8609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2019

Cortese Ford Lincoln responded

Tiffany, thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

Jul 31, 2019

Cortese Ford Lincoln responded

Thank you for sharing your experience! Customer service is one of our top priorities, so we really appreciate your positive comments. If there’s anything else we can do to assist you, please don’t hesitate to reach out! Samantha Cortese Customer Relations Manager 585-277-3214

July 28, 2019

Dealership Rating

Oil Change I called and left a message to verify my car could be service. I received a call back shortly after confirming that I still had time. Once the car was More

by euhmann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 29, 2019

Cortese Ford Lincoln responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction!

Jul 30, 2019

Cortese Ford Lincoln responded

Hello, it is great to hear everything was done quickly and to your satisfaction! We’re always happy to take care of you if anything else comes up. Have a wonderful day! Samantha Cortese Customer Relations Manager 585-277-3214

July 26, 2019

Dealership Rating
Employee Rating

25,000 mile checknup Patrick handled everything very efficiently and professionally. Again....I was so very pleased with their service. I’d be happy to recommend Cortese t More

by acassara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2019

Cortese Ford Lincoln responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Ford Lincoln, Inc..

Jul 30, 2019

Cortese Ford Lincoln responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Patrick. Have a great day!

July 26, 2019

Dealership Rating
Employee Rating

3 Years Overseas I recently brought my truck in for service. I was concerned that the 3 years my truck went without major service while I was overseas we’re going to More

by aandmgallucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon

Jul 26, 2019

Cortese Ford Lincoln responded

Hello, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day! Samantha Cortese Customer Relations Manager 585-277-3214

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