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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,275 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,275 Reviews of Copeland Subaru Hyannis

November 23, 2024

Patrick is easy to talk to, listens to our concerns and provides answers to our questions. We have purchased 3 cars from Patrick and will purchase our next car from him. More

by Johnscrockermv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Patrick Fortin
November 22, 2024

Our sales person Patrick was prompt, knowledgeable, courteous and attentive. He spoke highly of his management, distinguished clearly among the Subaru models . He brought our car to our home and provid More

by Rfurst
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Patrick Fortin
Nov 22, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Patrick provided such a wonderful experience at Copeland Subaru Hyannis! It's great to know he went above and beyond with his service, including the home delivery and tutorial. Enjoy your new car! Bryan Scarpellni Managing Partner

November 20, 2024

Always on time. Very helpful. Very kind and considerate. Excellent work. Above and beyond. I can't reach the inside of my front and back windows and asked if they co More

by Rita jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney
Nov 20, 2024 -

Copeland Subaru Hyannis responded

Rita, we're delighted to hear that our team at Copeland Subaru Hyannis went above and beyond for you! Thank you for the kind words and support. We're always here if you need anything else!

November 20, 2024

Excellent service, friendly, competent staff. Very convenient with the shuttle service. Brought the car in, got a ride home, car was ready when they said it would be and they picked me up promptl More

by Second Subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Nov 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for recommending Copeland Subaru Hyannis! We're delighted to hear that our team provided excellent service and made your experience convenient with the shuttle. We appreciate your feedback and look forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

November 20, 2024

The Copeland experience begins with a knowledgeable person checking you in and dealing with whatever issues you have. Thanks Essence. Since Subaru is such a reliable vehicle my visits typically involve More

by hotcrossdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Nov 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for trusting Copeland Subaru Hyannis with the care of your vehicle! Essence & the team appreciate your business, as well as your kind comments, and look forward to seeing you next time. Take care! Best, Bryan Scarpellni Managing Partner

November 20, 2024

My service there was on time and took only one hour which was good since I stayed there to wait for my car More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Nov 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for reviewing your recent visit here at Copeland Subaru Hyannis! We appreciate your business and hope to see you again in the future! Best, Bryan Scarpellni Managing Partner

November 20, 2024

Great service and support. From check in through analysis and discussion to repair everything was great More

by Twpatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Nov 21, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a great experience with our team at Copeland Subaru Hyannis. Thank you for sharing your feedback! Best, Bryan Scarpellni Managing Partner

November 15, 2024

George introduced himself and didn’t hover over us. When we discussed different options he was very helpful. We met him on a Monday afternoon and we had our vehicle the next morning. It was registered, More

by Eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Nov 15, 2024 -

Copeland Subaru Hyannis responded

Eddie, it's fantastic to hear that George provided such efficient and helpful service at Copeland Subaru Hyannis. We're glad you had a smooth experience getting your vehicle! Enjoy the ride! Best, Bryan Scarpellni Managing Partner

November 15, 2024

Very efficient set up. Professional, quick and competitively priced service. Will definitely go back to back for future service. More

by rhaglof179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Nov 16, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you found our service at Copeland Subaru Hyannis efficient and competitively priced! Thank you for your kind words, and we look forward to assisting with any future needs! Safe travels! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 14, 2024

Pleasant salesperson . Did not have a direct relatioship with the service department. Will do so kater More

by Tarpon1786
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Costa
Nov 14, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us at Copeland Subaru Hyannis! We're glad to hear that the salesperson was pleasant, and we look forward to assisting you with our service department in the future. Bryan Scarpellni Managing Partner

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