Patrick Osbon

John Plamer thanks for getting my new 2023 jeep lifted gladiator wish you wouldnt have left before i got my jeep we ran the numbers all good that worked with the bank shipping we went with the highest amo gladiator wish you wouldnt have left before i got my jeep we ran the numbers all good that worked with the bank shipping we went with the highest amount for the 1st barge to bethel alaska anyway we went with the highest amount $6500 and submitted to the bank. like you said if any money left over will be giving to me or taken off vehicle. my shipping price was $4550 . but since you left before my vehicle was shipped they worked out numbers . 6'lift ,37'tires and install with freight all 1 bill of $15000 total . that saying the extra $1950 lost in there . $ 1950 a lot of money out here in the bush alaska someone at the dealership got paid. to top it off lithia bank guy when i was explaining it to him got upset when i was asking to redo the all over prices . HUNG UP ON ME GOOD JOB LAST TIME IM EVER GETTTING ANOTHER JEEP FROM THEM I LOVE MY JEEP BUT BAD BUISNESS . I SHOULD HAVE WENT THROUGH ANCHORAGE CHRYLER DODGE AT LEAST THEY WORKED WITH ME AND DIDNT RIP ME OFF. ALREADY TOLD A BUNCH OF PEOPLE ABOUT THIS THEY CHANGED THEIR MIND ABOUT GETTING FROM HERE. LESSON LEARNED THEY KNOW HOW TO TALK TO MAKE MONEY CHANGE WHAT WAS SUPPOSED TO BE RIGHT. WOULD HAVE BEEN GOOD IF I DIDNT GET RIPPED OFF $ 1950 More

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2023 jeep gladiator lifted 37' tires dealership took my shipping money $ 1950 over charged and did hand it back.or put it towards bank . NO GOOD RIPPED OFF. shipping money $ 1950 over charged and did hand it back.or put it towards bank . NO GOOD RIPPED OFF. More

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I've been a customer at this location for many years. Sales and Service has always been excellent. Sales and Service has always been excellent. More

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Just got a car from here last week. The salesman was fantastic but we had to wait to get the car until the rear brakes were replaced (which was fine) but they didn't replace 2 of the 5 The salesman was fantastic but we had to wait to get the car until the rear brakes were replaced (which was fine) but they didn't replace 2 of the 5 lug nuts on the rear tire and when we found out it was missing we had the car 2 days only. Once we brought their mistake to their attention they refused to pay for the damages cause by their service workers negligence. So now I have to foot the bill for them not doing their job right the first time. This company doesn't care about their customers after you pay them money. I suggest taking your money to an honest dealership that honor and fix any mistakes made by their xxxxty employees. More

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We have bought a couple vehicles from this dealership over the past 4 years and decided to go in this past Saturday to check out a 2023 Jeep Grand Cherokee Summit. I've been eye balling these bad boys fo over the past 4 years and decided to go in this past Saturday to check out a 2023 Jeep Grand Cherokee Summit. I've been eye balling these bad boys for about a year now. I went in the dealership thinking I was not going to be buying a car today but was curious what they would offer me. Dave Franco and Patrick went over and beyond to make me one happy lady. I have some sass and frass and don't tolerate nonsense. These men were absolutely amazing and did everything possible to make sure I walked out of there with my dream car. We finished up with Jared in finance who was beyond amazing. He doesn't BS around, straight to the point, and did everything possible to make my life easier and my payment more affordable. If I could give Lithia and David Franco more than five stars, I absolutely would. It is always a blast when we go in and always nice to see Kevin's face as well. Love you guys and will definitely be in next year to buy our daughters car, you’re all rockstars!! More

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Marcos is the guy to see! Helpful, very knowledgeable and part of a great team! Helpful, very knowledgeable and part of a great team! More

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Zach and Patrick were great! They assisted me with the ordering process and were even better when going over the final details after the truck arrived. They assisted me with the ordering process and were even better when going over the final details after the truck arrived. More

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They were very fast to help me look for the vehicle I wanted. Both Ben and Patrick were very helpful and professional! wanted. Both Ben and Patrick were very helpful and professional! More

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Great to work with. I've been thinking about buying a new truck for 4 years. Just stop buy to ask one question they listened answered, and then asked more question The I've been thinking about buying a new truck for 4 years. Just stop buy to ask one question they listened answered, and then asked more question They were good or I wouldn't have brought a car at this time More

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Thank you again for a great experience in purchasing our 2022 Dodge Diesel Cummins Truck. Chuck your awesome!! This is our 5th vehicle purchase with you and as you always go the extra mile. Thank you again! 2022 Dodge Diesel Cummins Truck. Chuck your awesome!! This is our 5th vehicle purchase with you and as you always go the extra mile. Thank you again!! Serena and Tim More

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