Patrick Lancaster | Page 17

Awesome experience with professional staff! We recently had a wonderful and professional experience at North Park Toyota. Our salesman, Osaid (Ozzy) Masalmeh was very patient and informative f We recently had a wonderful and professional experience at North Park Toyota. Our salesman, Osaid (Ozzy) Masalmeh was very patient and informative from the beginning to end of the whole process, taking his time to go over all the features of our Camry. At no time did we feel pressured to buy or make quick decisions. We would definitely recommend our salesman and North Park to our family and friends. More

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Purchased new 2018 RAV-4 I took my 2016 RAV-4 in for service but was interested in possibly upgrading my vehicle for more safety features. Sergio, my salesman, listened to wh I took my 2016 RAV-4 in for service but was interested in possibly upgrading my vehicle for more safety features. Sergio, my salesman, listened to what I wanted in a vehicle, led me directly to the vehicle type I was interested in, & did not waste my time (nor his) in trying to change my thinking over to another vehicle class. The whole transaction, including the paperwork was very smooth. This is the second vehicle I have purchased at North Park. I have always had good customer service, everyone has a smile and they want to ensure you have all your questions answered prior to leaving. More

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My car MY Camry From start to finish i had nothing but helpful people. They were great Thanks Richard Schott and nort park toyota yall were great and made this a eas From start to finish i had nothing but helpful people. They were great Thanks Richard Schott and nort park toyota yall were great and made this a easy process.i cant thank you enough for working with my situation and making syre i got taken care of. More

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Great and smooth experience. Great choice of vehicles Very friendly and rapid service. No pushy salesman. Mr Richard Ramirez was very helpful. Inventory was good. Great location. Was guided through my opt Very friendly and rapid service. No pushy salesman. Mr Richard Ramirez was very helpful. Inventory was good. Great location. Was guided through my options and features of my new rav. More

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Fast, friendly, and knowledgeable The salesman put us in a car we wanted, helped is get the best possible deal, overall we are very happy with our purchase. John Marquez and Patrick we The salesman put us in a car we wanted, helped is get the best possible deal, overall we are very happy with our purchase. John Marquez and Patrick were very kind, friendly and helpful. We will differently keep coming back. More

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My second purchased vehicle from Issac!! I am extremely happy with my purchase from North Park Toyota and Issac did a great taking the stress out of the whole process. So far I have purchased I am extremely happy with my purchase from North Park Toyota and Issac did a great taking the stress out of the whole process. So far I have purchased 2 vehicles from Issac and will will definitely contact him for my third. I recommend him to all my friends and so far everyone has said great things about their experience. More

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Sales and Finance Called Mr. Richard Ramirez (we have previously purchased 4 vehicles from Richard) on Friday evening and told him that my wife and I were interested in Called Mr. Richard Ramirez (we have previously purchased 4 vehicles from Richard) on Friday evening and told him that my wife and I were interested in a Sequoia TRD Sport which was on the show room floor and made an appointment to meet with him on Saturday morning. When we arrived at the dealership early on Saturday morning, Richard was ready to meet with us and had already moved the vehicle out of the show room. Richard is very knowledgeable, he answered every question my wife and I had about the Sequoia in great detail. As we completed our test drive of the vehicle I asked Richard if we could see a couple of other model vehicles to keep our options open at this time. Without hesitation, Richard very patiently and courteously showed us a couple of 4 Runners, a couple of Tundras and even another Sequoia, all this while a steady "rain/drizzle" fell on us. We finally decided to go with the original TRD Sport and moved our business indoors. In no time at all Richard came up with a Price that we were all happy with and we went on to "Finance"! This is when we met Mr. Patrick Lancaster for the first time ever. Patrick is the "Best" Finance Manager we have ever had the pleasure of doing business with. Getting down to the Nuts and Bolts of finance, with adding accessories, services, taxes, insurance (different kinds) and any other charges, can be very confusing and intimidating. Patrick made this part of buying a vehicle, which I consider the most Stressful part, a pleasure. Patrick is extremely knowledgeable and courteous not to mention he is "Fast" at what he does. Patrick is very Likeable, he has a good sense of humor and even though we held a conversation through most of time together he was able to keep the mountain of paperwork in perfect order. Patrick is also very patient, he explained every option we had and did not move on to the next item until we understood what was in front of us. Thank you very much Richard and Patrick for all you did for us today. More

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Camry 2018 It was my first time buying a Toyota and John was a great help. I couldn’t be happier. This was a great buying experience! It was my first time buying a Toyota and John was a great help. I couldn’t be happier. This was a great buying experience! More

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Great Really good customer service! it was very easy picking the car i wanted! it was all about what i wanted and what was best for me Really good customer service! it was very easy picking the car i wanted! it was all about what i wanted and what was best for me More

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Amazing Thank you north park Toyota. Richard Ramirez was great, he took his time didn’t rush us and he had answers to every question. Patrick was out going an Thank you north park Toyota. Richard Ramirez was great, he took his time didn’t rush us and he had answers to every question. Patrick was out going and helped up get into our 2018 Camry. I’ll definitely be back. Thank you all More

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