Patrick Horkan
Patrick Horkan at Concordville Nissan

Patrick Horkan | Page 14

Service Advisor

Concordville Nissan

452 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.6
198 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs, 8 mos

4.6

198 Reviews

Write a Review

198 Reviews of Patrick Horkan

July 13, 2021

Dealership Rating
Employee Rating

I asked about various issues with the front sensor, cruise control not working and condensation on the internal windshield. Absolutely no response except they were checking on the sensor warranty. I p More

by lkrallisnixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Costa, Joseph Glenn

Jul 15, 2021

Concordville Nissan responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

Jul 13, 2021

lkrallisnixon responded

asked about various issues with the front sensor, cruise control not working and condensation on the internal windshield. Absolutely no response except they were checking on the sensor warranty. I paid a lot for extended warranty and service with absolutely no assistance from you. Never buying from this dealer again

July 11, 2021

Dealership Rating
Employee Rating

The Service Manager was very helpful. He made sure that my oil change and tire rotation was completed in a timely manner. The employees were very friendly. More

by IAMJOYFULJOYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Joseph Glenn

Jul 12, 2021

Concordville Nissan responded

Hi, IAMJOYFULJOYCE! Thank you for sharing your positive experience with your oil change and tire rotation. If you have any further inquiries, please do not hesitate to give us a call here at the dealership.

July 11, 2021

Dealership Rating
Employee Rating

Quick service, reasonable prices. Service center was clean and made waiting for my vehicle pleasant. Service advisors were friendly and made sure service was done in timely fashion. More

by GR8DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Joseph Glenn

Jul 12, 2021

Concordville Nissan responded

Hi, GR8DC! Thank you for your stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels!

July 04, 2021

Dealership Rating
Employee Rating

I’ve been a loyal customer for over 10 years, and have referred multiple friends, and family here. Anytime I’ve had an issue and called it out, it was handled. More

by elijahthompson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zac Miller , Farid Abumohor, Matt Costa, Mark Dawson, Chuck Desantis, Ryan Gilroy, Bill Lawler, Kenney Oppel, Jose Roman

Jul 06, 2021

Concordville Nissan responded

Hi, elijahthompson4, we appreciate and highly value your decade long business and referrals. We're happy to hear that our team were always able to handle any issues. We hope you continue to choose Concordville Nissan!

Jul 12, 2021

Concordville Nissan responded

Hi Elijahthompson4, we are very happy to have provided you with such a positive experience!

July 03, 2021

Dealership Rating
Employee Rating

Excellent customer service, minimal wait. Service provider was very nice. More

by MLIND0820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Concordville Nissan responded

Thank you for your stellar review and kind words. If you have any questions, please give us a call at the dealership. Safe travels!

Jul 12, 2021

Concordville Nissan responded

Hi Mlind0820, we are very happy to have provided you with such a positive experience!

July 02, 2021

Dealership Rating
Employee Rating

Staff members are always friendly and professional. I have gone to them for service for six years and have always been pleased with service I received. More

by fridpath0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Bill Lawler

Jul 06, 2021

Concordville Nissan responded

Thank you for your high rating! Our staff always go above and beyond to meet our customers' needs. We appreciate your 6 years of business, and we look forward to your next visit. Have a great day!

Jul 12, 2021

Concordville Nissan responded

Fridpath0, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan!

July 02, 2021

Dealership Rating
Employee Rating

I enjoy coming back for service because everyone is friendly and attentive More

by david.lipson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Concordville Nissan responded

Hi, David! Thank you for choosing Concordville Nissan. We appreciate your business and look forward to serving you again!

Jul 12, 2021

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 26, 2021

Dealership Rating
Employee Rating

Overall very pleasant experience. Staff is super friendly and helpful. Every person I dealt with surpassed my expectations and myself as well as my wife and kids couldn't have asked for an easier e More

by TOOTMONEY78
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zac Miller , Bob Bollinger, Matt Costa, Chuck Desantis, Ryan Gilroy, Lee Kundrat, Bill Lawler, Kenney Oppel, David Solomon

Jun 28, 2021

Concordville Nissan responded

We're glad to hear that you had a great experience with us! Please let us know if you have any questions or concerns. Thank you for the five-star review and for choosing Concordville Nissan.

June 26, 2021

Dealership Rating
Employee Rating

The wait time was over 3 hours for a diagnostic! Then I was the one walking up to the receptionist asking what was going on with my car! Some one sent me a text stating the problems after 3 hours but then More

by Tyonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Costa, Bill Lawler

Jul 06, 2021

Concordville Nissan responded

Tyonna, Thank you for taking the time to leave us a review regarding your visit to our dealership. We always strive to exceed customer expectations and recognize the value of hearing from customers when we fail to do so. If you would like to discuss your experience further, please do not hesitate to contact us directly at (610) 459-8900.

June 25, 2021

Dealership Rating
Employee Rating

Was in and out . Excellent service and even nicer people More

by KEVIN.0808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Chuck Desantis, Ashley Kaldi, Bill Lawler, David Solomon

Jun 28, 2021

Concordville Nissan responded

Hi Kevin, thank you for the five-star review! We appreciate you taking the time to let us know about your experience with our service dept. Please let us know if you need anything else. Have a great day!

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