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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,339 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,339 Reviews of Copeland Subaru Hyannis

January 15, 2025

Essence Mahoney was excellent, informative and even reduced my bill by a little bit, thanks Essence! More

by Napkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Jan 15, 2025 -

Copeland Subaru Hyannis responded

This is great to hear! Thank you for trusting the Copeland Subaru Hyannis team to provide five-star service! We'll see you next time! Bryan Scarpellni Managing Partner

January 15, 2025

Able to get a next day appointment and work was done promptly. Very nice people to deal with. More

by dispchr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Jan 16, 2025 -

Copeland Subaru Hyannis responded

Thank you for the rave review! We'll see you next time at Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

January 15, 2025

Service was excellent and very helpful. They were prompt in completing the service and Essence was very friendly More

by charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Jan 16, 2025 -

Copeland Subaru Hyannis responded

Charlie, we're delighted to hear that you had an excellent experience with our team at Copeland Subaru Hyannis. Essence and the rest of us appreciate your kind words! Bryan Scarpellni Managing Partner

January 15, 2025

They are personal and professional. Great combination! Rob made buying a car easy- no pressure but felt I got a fair deal. More

by Marciareadsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Young man moved my roof rack to new vehicle. He was delightful throughout. Did not catch his name. He had worked there 1-2 yrs. , Keith Bertrand, Robert Wayburn
Jan 16, 2025 -

Copeland Subaru Hyannis responded

Marciareadsmith, we're delighted to hear that Rob made your car-buying experience smooth and pressure-free at Copeland Subaru Hyannis. Thank you for sharing this wonderful feedback! Bryan Scarpellni Managing Partner

January 15, 2025

The dealership looks small, but once you pull in the inventory is plentiful. The sales department wasn’t overwhelming, which was nice. It was staffed with enough employees who were attentive and welcomi More

by CapeLady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean in Finance and Christian in service were wonderful , Patrick Fortin
Jan 16, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience at Copeland Subaru Hyannis! We're delighted to hear that Patrick and our team made the process seamless and welcoming. We appreciate your recommendation, and we're here if you need anything in the future! Bryan Scarpellni Managing Partner

January 14, 2025

The service was very good and Tristan and Keith were very helpful and engaged in helping me make a decision More

by garrygnonggg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Chris DaCosta, Tristan Lai-Santos
Jan 14, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Tristan and Keith provided you with excellent service at Copeland Subaru Hyannis. Thanks for sharing your experience! Best, Bryan Scarpellni Managing Partner

January 14, 2025

Great service friendly staff. Essence is always through prompt and knowledgeable. Great customer service always. More

by elgins1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Jan 15, 2025 -

Copeland Subaru Hyannis responded

Hi Elgin! We're delighted to hear that Essence and the team at Copeland Subaru Hyannis provided you with great service! Thank you for sharing your experience. Bryan Scarpellni - Managing Partner - (508) 534-2144

January 10, 2025

Extremely professional and quick service. We arrived with a new purchase from the Subaru dealer and they got us in quickly for an inspection sticker. Thanks More

by SKPel1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Jan 10, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're delighted to hear that our team at Copeland Subaru Hyannis provided quick and professional service. Safe travels with your new purchase! Best, Bryan Scarpellni Managing Partner

January 10, 2025

I’m am very happy that Essence is still working at Copeland Subaru service department. She has always been extremely helpful and pleasant anytime and everytime I had my car in fir any service. More

by Nonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Jan 11, 2025 -

Copeland Subaru Hyannis responded

Hi Nonnie! We're delighted to hear that Essence continues to provide you with excellent service at Copeland Subaru Hyannis. Thank you for sharing your positive experience! Bryan Scarpellni - Managing Partner - (508) 534-2144

January 08, 2025

George at Copeland subaru was wonderful. He thought creatively how to get a used forester in my price range. Then an excellent loan rate was secured. The car is pristine. We bought an extend More

by cayleff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Jan 08, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing such a glowing review about your experience at Copeland Subaru Hyannis! We're delighted to hear that George provided exceptional service and helped secure the perfect Forester for you. We look forward to assisting with all your future vehicle needs! Best, Bryan Scarpellni Managing Partner

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