Mid-Hudson Subaru
Wappingers Falls, NY
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1,153 Reviews of Mid-Hudson Subaru
I highly recommend Macky when purchasing a Subaru. He took the time to go over the many features of the Forrester we purchased, and he was the most knowledgeable salesperson I have ever dealt with!! He took the time to go over the many features of the Forrester we purchased, and he was the most knowledgeable salesperson I have ever dealt with!! He made the whole buying process stress free and enjoyable, and he went the extra mile to ensure our satisfaction. More
Macky immediately made us feel comfortable, like meeting an old school chum after so many years. His sale skills are very natural and honest and he knows how to "read the room." He listened to our needs, ou an old school chum after so many years. His sale skills are very natural and honest and he knows how to "read the room." He listened to our needs, our financial capabilities, our personal goals and was able to give us options accordingly. He walked and talked us through the process in a language we could understand and easily answered our questions (even though there were sooo many) as if he had all day to spend with us, without the slightest bit of frustration or anxiety; I felt like he enjoyed our company and that made us enjoy his. He didn't come across as a typical sales-person who was just interested in making the sale so he could get his commission. Monday, we went in to buy a car and by Tuesday we were able to drive it home! Macky makes Mid-Hudson Subaru AWESOME!! More
They not only wasted four hours of my life, they also greatly disappointed us. They really tried to high pressured me and my wife, sales department, especially their very pushy sales manager. He demanded greatly disappointed us. They really tried to high pressured me and my wife, sales department, especially their very pushy sales manager. He demanded his "deal sheet back" if we went outside the dealership for air, after hours of their back and forth. Getting them to at least honor the trade-in guarantee on the Subaru app they provided us when we bought our 2020 Crosstrek was insane. Then finally they old us if we leave the dealership, for air or to get coffee, because dealership coffee machine was broken, again, we will have no deal and we will have wasted our afternoon there. We needed some air and a little caffeine but we felt sorry for our sales lady because we were only $200 away from a deal. We would have bought the Forester but pushy, high pressure and arrogant attitudes were not our idea of a good experience buying a car. We think it's much better to drive 30 minutes than 5 to be treated with the normal curiosity expected when making a large purchase such as this. Shame on Mid Hudson Subaru. More
We were delighted to have Mack help us with our Subaru Forester, he truly went above and beyond to get us everything we wanted on the day we needed it with the payment we could afford. This is the second Forester, he truly went above and beyond to get us everything we wanted on the day we needed it with the payment we could afford. This is the second car we get from Subaru and we weren't disappointed, thank you so much Mack More
Customer rep was very helpful very polite and very professional. Keep me informed regarding the status of the vehicle repair and explain their research and findings as well as options to get the vehic professional. Keep me informed regarding the status of the vehicle repair and explain their research and findings as well as options to get the vehicle back and driving condition. Very satisfied. More
Wonderful service and the gentlemen that came to my car was very respectable and kind when taking my car. The women that helped me as well was wonderful was very respectable and kind when taking my car. The women that helped me as well was wonderful More