Dealership Experience
8 yrs, 11 mos
2 Reviews
Write a Review2 Reviews of Patricia Hernandez
July 04, 2023
Ventura Toyota is an incredible dealership highly recommend for any vehicle needs. Very accommodating. And so personal. recommend for any vehicle needs. Very accommodating. And so personal. More
Other Employees Tagged: Luis Martinez, Marion Swain , Paul Singh
July 07, 2017
Thumbs Up for Patricia Hernandez and Rafael Ruiz!! I had a problem with my Corolla that seems to be burning up oil every thousand miles or so. I spoke with Patricia (Customer Relations) who facilitate I had a problem with my Corolla that seems to be burning up oil every thousand miles or so. I spoke with Patricia (Customer Relations) who facilitated the two tests for this problem. She made sure that she and Rafael (Service Consultant) were on the same page and explained the importance of returning at the 1,200 mile mark for the re-inspection. They were pleasant and clear. BTW, I've been going to this dealership, and I recommend them way more than the Oxnard one. In fact, they seem to be even more customer-focused than they have been just two years ago. Thanks, Patricia and Rafael! More
Other Employees Tagged: Rafael Ruiz, Kevin Hurlic is also very knowledgeable, when I'd spoken to him in the past.