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348 Reviews of Pat Smith
February 22, 2026
The new facility is super nice. But the lady that checked me in could have been nicer. When I asked her about what all was covered under my service contract she just started naming But the lady that checked me in could have been nicer. When I asked her about what all was covered under my service contract she just started naming off things that needed to be done at 15k. When I asked about how much was covered by my contract she said just $75 )ie oil change ) the rest including a FREE car wash would cost me around $194… When I said I only wanted what the contract covered.. her attitude changed to “whatever” towards me. At the time only Tanner and her were in the office and he was on the phone… or I would have asked him to help me. He is always nice. But when I came back to pick up my car it looked like managers were there so the lady was all too happy to help me then. Just saying she may need an attitude adjustment. More
by LYNDAMCCRACKEN
Verified Customer
February 13, 2026
Pat Smith was very knowledgable about the care, we had a great experience with him. The sales manager, finance team were an absolute pain to work with. Highly recommend Pat though! great experience with him. The sales manager, finance team were an absolute pain to work with. Highly recommend Pat though! More
by boughtakid1111
Other Employees Tagged: Dylan Ebbs
January 23, 2026
Appreciate the sales team being patient. After my purchase, my sales guy-Pat Smith explained the features of the vehicle in detail, which i really appreciated. After my purchase, my sales guy-Pat Smith explained the features of the vehicle in detail, which i really appreciated. More
by JENNIFERCRON1214
January 18, 2026
Patrick was fantastic, his professionalism, and his patient, persistent efforts to help us get into the car we wanted, a new 2026 Kia Sportage Hybrid, is how and why this car was sold! Thank you, Patr patient, persistent efforts to help us get into the car we wanted, a new 2026 Kia Sportage Hybrid, is how and why this car was sold! Thank you, Patrick, we love our new car! More
by fatherbrown007
Other Employees Tagged: Christian in finance was awesome too!
January 07, 2026
Dealership is clean, service is efficient, and our salesperson was respectful without being pushy. Communication after our purchase was also very responsive and helpful. I would recommend this dealers salesperson was respectful without being pushy. Communication after our purchase was also very responsive and helpful. I would recommend this dealership to friends and family. More
by jacjmatthews
December 31, 2025
I had an outstanding car-buying experience at Gay Family Kia. Pat Smith was my salesperson and took the time to answer all of my questions upfront, including providing an out-the-door price before I ever st Kia. Pat Smith was my salesperson and took the time to answer all of my questions upfront, including providing an out-the-door price before I ever stepped foot in the dealership. That transparency made a huge difference. Gerardo Corona handled the financing and was respectful, professional, and thorough in explaining all available options without any pressure. After the transaction was complete, Pat Smith spent additional time with us in the vehicle, helping set up the Kia App and walking us through the vehicle’s features and functionality. This was the best vehicle purchase experience I’ve ever had. What is often a stressful process was smooth, transparent, and genuinely pleasant. Highly recommend Gay Family Kia and their team. More
by BRYANTMCDOWELL
Other Employees Tagged: Gerardo Corona
