Pat O'Brien

Maria was very friendly and understanding. She informed me of the work done from my previous services at a different dealership, and reassured I was getting quality service without any up sale She informed me of the work done from my previous services at a different dealership, and reassured I was getting quality service without any up sales. More

by hannahduenwald Verified Customer Verified Customer

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I bought my car at Fremont Toyota and have always had good service there for the last 6 years. This time, I ended my service appointment being rushed out the door at closing time by Marty with the proble good service there for the last 6 years. This time, I ended my service appointment being rushed out the door at closing time by Marty with the problem I came in for not solved as promised, spending $1000 on other problems they found, and an inexcusably messy new tire install. So I went back in the next day and complained loudly to Pat, the Service Manager, who listened and promptly assigned his guy "T" to address the issue I came in for in the first place and fix the tire problem. Pat authorized a refund to give me the benefit of a newer sale price that had just kicked in the day after my service, which I appreciated. "T" was polite and accommodating, and he made sure I was satisfied with the result - even threw in a carwash. In the end, there was a problem initially, but they made it right, to earn my positive review and continued loyalty. More

by Linda Verified Customer Verified Customer

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easy to schedule an appointment quick and efficient service maria was the best, thank you! service maria was the best, thank you! More

by aa Verified Customer Verified Customer

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Service was the best thank u service tech support was the best great dealer ship best great dealer ship More

by fmodea2013 Verified Customer Verified Customer

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The Patrick O’Brien was so helpful and pleasant in responding to my car concern. He was thorough and efficient. I will gladly return to Fremont Toyota for any service needs in the future. responding to my car concern. He was thorough and efficient. I will gladly return to Fremont Toyota for any service needs in the future. More

by acweed Verified Customer Verified Customer

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Very quick service. Also super helpful with providing lift services to and from my destination Also super helpful with providing lift services to and from my destination More

by kev Verified Customer Verified Customer

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Service was good. Took a little longer than expected but otherwise fine. Thank you very much indeed Took a little longer than expected but otherwise fine. Thank you very much indeed More

by ZONIKSORAMA Verified Customer Verified Customer

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It’s a very nice dealership. My representative was really sweet and nice. My representative is very accommodating. My representative was really sweet and nice. My representative is very accommodating. More

by Qt007boy@yahoo.com Verified Customer Verified Customer

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Although I made mistake on the time of the scheduled appointment , the staff still tried their best to help. Nice job! appointment , the staff still tried their best to help. Nice job! More

by shchen2016 Verified Customer Verified Customer

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Knowledgeable techs and great service Will continue to come back with my toyota as long as I own it come back with my toyota as long as I own it More

by LASPELL1 Verified Customer Verified Customer

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