Pat Masone | Page 7

It was a pleasure working with Vincent. He was extremely professional, and made the experience stress free. Everyone at the dealership was so helpful and kind. It truly was an amazing exper He was extremely professional, and made the experience stress free. Everyone at the dealership was so helpful and kind. It truly was an amazing experience! After going to another dealership first, I am so glad we decided on Prestige Volvo! More

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This is our second car purchase with Ron at prestige. We shopped around a lot for our second car and were drawn back to Prestige. The team is no-pressure, reasonable and offers exceptional service. Ron We shopped around a lot for our second car and were drawn back to Prestige. The team is no-pressure, reasonable and offers exceptional service. Ron really cares about finding us the right car, not just selling us what he has. His patience and commitment to our happiness really made this process smooth. The whole team at Prestige is wonderful! We won’t buy a car anywhere else. More

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My Volvo buying experience was excellent. My Volvo salesman did a fantastic job as he always does, getting out of my old Volvo and into a new one seamlessly. This is my fourth Volvo with Ron My Volvo salesman did a fantastic job as he always does, getting out of my old Volvo and into a new one seamlessly. This is my fourth Volvo with Ron and Prestige. Thank you. More

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Bought a used BMW from Michael Oscata. He and Pat Masone made the process super easy for me. Love my car and it was great experience. Will keep an eye on Prestige for my next car. He and Pat Masone made the process super easy for me. Love my car and it was great experience. Will keep an eye on Prestige for my next car. More

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As I have done several times over the years, last week I drove 2 hours+ from Long Island to this dealership.... People might say,,," why would you ever do that when there are plenty of closer Volvo dealers drove 2 hours+ from Long Island to this dealership.... People might say,,," why would you ever do that when there are plenty of closer Volvo dealers to you then that one".? Why,,,because I have learned that nobody,,, nobody,,,,has treated me in the last number of years the way I have been treated at this dealership. Tina Bilokin , one of the sales manager, treats her customers like the showroom is her living room and those of us that deal with Tina look at it like we were just interacting with a gracious hostess. This time was alittle different however. This started by an email from Volvo Cars, the factory, disguised as if coming from Tina at the dealership. Its quite a way from when my lease would be up, and I guess they were startinmg early. Attached to the email was a proposal for a new one of same model, with minimal changes and upgrades. The monthly payment had the normal reasonable increase, but the cash required upfront was like nothing I had ever seen, like what one might expect for a Bentley,,no exaggeration, literally, It made me wonder if I could still afford the car. However it said to contact Tina directly with any questions. I did and she said to relax, disregard that quote that I sent her, that she had always taken care of me and would give me her own quote in the morning. The next morning she did,,monthy payment , again was as expected,,,amount down was a fraction of the factory offer,,,even less then I had ever paid,,Although I was not in a rush to do this early, I felt that since she was doing this, I was compelled to do it early...The car was ready for pickup in a few days and when I got there I was truly treated like their friend Tina, as stated, was super gracious,,, Ryan Wasik, the salesman that handled the rest of the transaction could not have been more of a gentleman, Pat, the Finance and Insurance guy that handled all the lease paperwork was a super guy to deal with,,I had asked about an add-on that I had in the prior lease and he stated that was in the lease as a gift from he and Tina, already included, and Wayne, the guy that tutors on features was very patient with me,,,The biggest thing is, people talk about credibility and transparency,,,, everything I was told over the phone,,was exactly what was written up when I got there,,no added fees, not one item more,,, nobody treats their customers like this,,nobody else that is,,that explains why I travel that far to get there More

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Ron was terrific and made the whole process so easy. Everyone at Prestige was a pleasure to deal with. And our teenage driver is super happy! Thank you! Everyone at Prestige was a pleasure to deal with. And our teenage driver is super happy! Thank you! More

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Amazing car buying experience very busy dealership that day, however, Ryan E was a top notch sales consultant keeping me informed throughout the process ⭐️ day, however, Ryan E was a top notch sales consultant keeping me informed throughout the process ⭐️ More

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Ryan was excellent and the dealership met all my needs. Would use again. Very smooth transaction Would use again. Very smooth transaction More

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Very knowledgeable personal. Easy to deal with. Everything was done in about a day. Nice selection of the cars. Ron was very helpful all through the purchase. Easy to deal with. Everything was done in about a day. Nice selection of the cars. Ron was very helpful all through the purchase. More

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Ron is the ultimate professional when it comes to making a buyer feel at home and comfortable for such a large decision. He is patient and really takes the time to understand what you're looking for and ult a buyer feel at home and comfortable for such a large decision. He is patient and really takes the time to understand what you're looking for and ultimately what is best for you. We are repeat buyers at the dealership having enjoyed our first experience particularly with Ron as our sales representative. He took the time to properly test drive multiple models over multiple visits until we could choose the proper vehicle. The whole process is simple and everyone at the dealership is so nice and personable. They truly take the time to work with you and provide an excellent car buying experience. Once we were passed to Pat to finalize all the paperwork, again, everything is setup to make the experience as simple as possible. Overall great experience and would highly recommend the dealership and exceptional staff to anyone. More

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