Pat Masone | Page 35

Absolutely worth every minute of the 4.5 drive. I've purchased and leased many new cars and SUV's in my life and my wife and I have never experienced such a refreshing, positive automobile dealershi I've purchased and leased many new cars and SUV's in my life and my wife and I have never experienced such a refreshing, positive automobile dealership experience in our lives as we did at Prestige Volvo. When we started our search for a new car, we had done our research online as to the make, model, color and options we were looking for in our new Volvo. When we searched for a dealer that had what we wanted, we were shocked to find that Prestige Volvo was the closest dealer to have exactly what we were looking for. No wonder, as they are the largest Volvo dealer in the country. I contact Tina Bilokin via email to inquire about the vehicle they had in stock. She was very responsive, not only to providing us with an extremely competitive lease quote but also to take our leased 2014 Volvo S60 in trade. All promises and quoted figures that were provided via email were 100% honored when we actually got to the dealership and our new car was ready and waiting for us when we arrived. Tina is extremely knowledgeable of the Volvo product line and was able to efficiently program the car's electronics with our cell phones, Volvo On Call app and Sirius Satellite Radio service. Pat Masone walked us through all the paperwork without any up-sell pressure to purchase other services or features we didn't want. Very much a gentleman and pleasure to work with. I guess if I had to summarize our experience with Prestige Volvo, I would say that it was like working with one big happy family. From the initial inquiry to driving off the lot in our new car, the entire experience was warm and friendly, where we were treated like family and not just a consumer. This is absolutely the way trading and buying/leasing vehicles should be conducted. If you're considering the purchase or lease of a new Volvo, I urge you to contact Tina. Like us, I'm sure you'll have the same reaction we did..... Wow, what a great experience it was to deal with everyone at Prestige Volvo. More

Report | Print

Great Sales Experience Visited Prestige Volvo to turn in my leased XC60 and check out leasing options for a 2016 XC60. Sales Consultant Deborah Amster handled the whole deal Visited Prestige Volvo to turn in my leased XC60 and check out leasing options for a 2016 XC60. Sales Consultant Deborah Amster handled the whole deal in a Professional and Efficient manner. She took the time to Demo several different XC60's with various option packages. Deborah and the Management team worked out a lease with options I wanted/needed and at a price that I felt was reasonable. PS: My wife also picked up a 2016 S60 to replace her 2013 S60 that came off lease at the same time. More

Report | Print

Best experience with a Sales Associate Tina is probably the most attentative and honest sales person with whom I have ever dealt. I never had any pressure to purchase and she went out of he Tina is probably the most attentative and honest sales person with whom I have ever dealt. I never had any pressure to purchase and she went out of her way to make sure I was happy with my purchase. I would highly recommend her to anyone. More

Report | Print

Great Buying Experience I recently bought a car from Prestige Volvo and it was my best car buying experience. I contacted them through the internet and was connected to Tin I recently bought a car from Prestige Volvo and it was my best car buying experience. I contacted them through the internet and was connected to Tina Bilokin. She was great with follow up and when I went into the dealership she was wonderful. They were able to get me out with my new car quickly. I would highly recommend this dealership! More

Report | Print

You Can't Go Wrong with Prestige Volvo I purchased my 2013 XC60 about a month ago. PJ was the person I initially met and took my test drive with. He was patient in helping me find the car I purchased my 2013 XC60 about a month ago. PJ was the person I initially met and took my test drive with. He was patient in helping me find the car that would be a great fit for my family and me. Never once, did I feel like an unimportant client, just because I was buying a used car. I met Tina a few days later when I picked up the car. Tina made sure to go over all of the car's features with me, and answered any questions I may have had. She was great. I met with Pat Masone when it was time to close the deal. Once again, I was impressed with the time he took to go over last minute financing and insurance questions. He is very knowledgeable and helpful in helping me decide what made better sense for my type of car purchase. Although my car stalled after one day of being in my possession. I was able to reach PJ and he made sure that it was taken care of immediately. He apologized profusely and the way I see it is that once in a while unexpected things happen. Their service department took care of the situation and returned it to me by the next day. PJ and the service guys were amazing. I truly feel that at Prestige Volvo not only do they value business but also the lasting impression they leave on their customers. More

Report | Print

Excellent experience in purchasing our automobile This is the second Volvo we have purchased from Prestige. Both times, we have worked with Deborah Amster. She is a pleasure to work with and is so k This is the second Volvo we have purchased from Prestige. Both times, we have worked with Deborah Amster. She is a pleasure to work with and is so knowledgeable and helpful. We have enjoyed the relationship we have had with both the sales and service people at Prestige and will not hesitate to recommend the dealership to others. More

Report | Print

Purchase of 2016 Volvo XC90 - Good People - Earned my Trust After deciding on the XC90 we looked for a dealer to work with. We contacted many dealers in NJ and felt comfortable right away with Rebecca at Prest After deciding on the XC90 we looked for a dealer to work with. We contacted many dealers in NJ and felt comfortable right away with Rebecca at Prestige. She is a pleasure to work with did a great job at getting back to us quickly with answers to all our questions. Can't say enough about her customer service. Very professional, friendly and courteous. She is a reflection of the dealership as a whole. They made the process easy, clear and effortless. Pat Mansone made me feel like family and Sean Enright spent over an hour making use we knew every feature of the vehicle. We made the right choice. Thank you Rebecca and Prestige Volvo More

Report | Print

They stand by their word I purchase a vehicle every three years, so I have visited numerous dealerships in my life. This is the first time I actually knew the total price of t I purchase a vehicle every three years, so I have visited numerous dealerships in my life. This is the first time I actually knew the total price of the vehicle (taxes, fee, etc.) out the door price, even my monthly payment, before visiting the dealership, By the way, I did all this without one single phone call, did everything online (sign of the times) and paid exactly what they quoted me NO BAIT AND SWITCH... a special thanks to Tina Bilokin and of course can't forget Pat Masone for giving me the best rate. At Prestige Volvo they have the whole package. More

Report | Print

a different car buying experience We recently bought a pre-owned certified Volvo XC60 at Prestige. It was one of the best car buying experience I've ever had...no pushy sales tactics, We recently bought a pre-owned certified Volvo XC60 at Prestige. It was one of the best car buying experience I've ever had...no pushy sales tactics, no extra charges piled on at the end. We worked with Todd G and his colleague PJ on the day of pick-up and both had our best interests in mind and worked with us to find the car we were looking for at the right price. On pick up day, Pat Masone was a total professional and went out of his way to find us the absolute best rate for our financing. All around a great team and a great experience. More

Report | Print

Excellent Sales Team The car buying experience was great, salesperson was helpful and the transaction went smoothly. My interactions with their follow-up calls, service, The car buying experience was great, salesperson was helpful and the transaction went smoothly. My interactions with their follow-up calls, service, and picking up the plates was not. More

Report | Print