Pat Masone | Page 33

Excellent Customer Service I purchased a new XC90 in May. There were a couple of small issues and I know I drove Jay in service crazy!! However, he was very patient with me and I purchased a new XC90 in May. There were a couple of small issues and I know I drove Jay in service crazy!! However, he was very patient with me and my issues were quickly resolved. Ron Landstrom was absolutely the BEST salesman I have ever dealt with. His knowledge of the car and his attention to every detail was outstanding. We have bought Volvo cars for 30 years and although other dealerships were fine, Ron and everyone at Prestige far surpass all the other dealers we purchased from. Finally, Matt (the owner) also was great to deal with along with Pat in the financial department. More

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Amazing experience with Tina Bilokin It was a absolute pleasure working with Tina Bilokin at Prestige Volvo! She was unbelievably informative and knew every detail of my vehicle and was a It was a absolute pleasure working with Tina Bilokin at Prestige Volvo! She was unbelievably informative and knew every detail of my vehicle and was able to answer any and all questions I had. After having selected my car I dealt with Pat Masone for the financing and he walked me through all of t he paper work and made sure I had a full and complete understanding of everything. General manager Matt Haiken made everything possible and stayed patient with me throughout this whole process. Thank you prestige Volvo for a excellent experience and making this process fun and stress-free. I'll definitely be back again! More

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Pre-owned purchase Our experience with salesman Rich Curto was truly a wonderful, exciting experience. It was a no hassle, relaxing, informative meeting. Rich did not tr Our experience with salesman Rich Curto was truly a wonderful, exciting experience. It was a no hassle, relaxing, informative meeting. Rich did not try to talk us into or out of anything. He was informative, friendly and respectful. We enjoyed dealing with him and love our new (pre-owned) Volvo! We did a lot of research and shopping around. Rich Curto, Pat Masone and this dealership was nothing short of perfection. More

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Fantasic! Prestige Volvo is a top notch Volvo dealership. Excellent team of people whose first priority is to make their customers happy. And that they do! From Prestige Volvo is a top notch Volvo dealership. Excellent team of people whose first priority is to make their customers happy. And that they do! From Sales, to Service to their management team....all top notch professionals, experts in their field who go above and beyond to make sure their customers are happy. Prestige Volvo is by far the best dealership experience I have ever had. Would not go any where else. More

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The easiest vehicle purchase I ever made Ron made our purchase easy. As soon as we got out of our car Ron greeted us. We told him what we were looking for. Ron was able to answer all of ou Ron made our purchase easy. As soon as we got out of our car Ron greeted us. We told him what we were looking for. Ron was able to answer all of our questions. We decided to purchase the vehicle. While waiting for our approval I realized I left my checkbook home. Instead of sitting and waitin, I ran home to get my checkbook and was able to make the deal over the phone. More

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Friendly informative experienced great price Our salesperson took a great amount of time with us and worked out a great lease price for our new Volvo. His promises were all honored and the sales Our salesperson took a great amount of time with us and worked out a great lease price for our new Volvo. His promises were all honored and the sales team took care of us. More

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Excellent experience from start to finish We visited 6 dealerships in the area while we were shopping for a new SUV. Prestige Volvo provided, by far, the best experience. They were straight-fo We visited 6 dealerships in the area while we were shopping for a new SUV. Prestige Volvo provided, by far, the best experience. They were straight-forward, knowledgeable and listened to our needs. We look forward to working with them in the future. More

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The easiest car buying experience! We enjoyed working with Volvo Prestige team, between Tina Bilokin in sales to Pat Masone in finance, and Jayy Rosen, in Service, this was a great car We enjoyed working with Volvo Prestige team, between Tina Bilokin in sales to Pat Masone in finance, and Jayy Rosen, in Service, this was a great car buying experience. Their patience in me testing several cars, answering all of my questions and the walk through of the vehicle after purchase was by far the BEST car buying experience my wife and I have had. I went to 3 Volvo dealers in NJ and this dealership shines above the rest in Customer service, personal attention and no BS in settling on a price. A totally professional team! More

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Truly Outstanding My husband and I feel very fortunate to have had the best experience ever buying a Volvo from Ronnie Landsrtom at Prestige Volvo in East Hanover, NJ. My husband and I feel very fortunate to have had the best experience ever buying a Volvo from Ronnie Landsrtom at Prestige Volvo in East Hanover, NJ. Beginning with my first call to Prestige and talking to Ronnie until the moment we thanked each other and bid Ronnie good bye standing outside with our new car, everything about this experience was not only pleasant but exceptional. From the great price to the VIP treatment not only - but especially - from Ronnie to the ease of all aspects of the buying process, we found Prestige and especially Ronnie Landsrom to be everything you want when you buy a car. They go the EXTRA MILE!!! Thank you Ronnie and the whole team at Prestige. More

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Fantastic experience - thank you!!! I would like to extend my sincere gratitude to Ms. Tina Bilokin and Mr. Pat Masone for making our recent experience of leasing new Volvo XC90 for my f I would like to extend my sincere gratitude to Ms. Tina Bilokin and Mr. Pat Masone for making our recent experience of leasing new Volvo XC90 for my father the most amazing car buying experience in memory. From the first email exchange with Ms. Bilokin and up until the moment my father drove out of the dealership in his shiny new Volvo everything was just perfect. The dealership building is very stylish and high tech, done in a Scandinavian style, and a pleasure to be in. Agreeing to the deal was very easy: there was no haggling and no gimmicks - we were given a very generous discount and were dealt with in absolutely professional and courteous manner. After we shook hands on the terms the vehicle was prepared for delivery in 55 minutes, and was delivered in immaculate condition. Mr. Masone handled all the financial paperwork in the most efficient way. Finally, Ms. Bilokin was very thorough in explaining the vehicle features, which was very helpful to my father. On a personal note, I was very touched by the fact that a very special attention was given to my father's comfort - he has trouble walking due to his physical condition, and Ms. Bilokin, Mr. Masone and their colleagues truly went an extra step to ensure that he is comfortable. Thank you so much for that, that meant a lot. I highly recommend Prestige Volvo and Ms. Tina Bilokin in particular if you consider buying a new Volvo. I have absolutely no doubt that you will be very satisfied with the result. More

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