Paolo Castro | Page 15

Rave review I would like to begin by saying that I had no intention of leasing another Mercedes Benz as the lease on my 2011 came to an end. Although I was extrem I would like to begin by saying that I had no intention of leasing another Mercedes Benz as the lease on my 2011 came to an end. Although I was extremely happy with the car, and with the excellent level of customer service at Mercedes Benz of Boston, I did not believe that a deal would be possible based on the numbers posted at the MBNA web site. Follow up calls and negotiations with Mercedes Benz of Boston confirmed this assumption, and as May 30 approached, I prepared to purchase a lower-priced vehicle from another dealer. Enter Paolo Castro. From the first conversation, it became apparent that Paolo was completely committed to making a deal happen, and the more I rejected his proposals, the harder he worked on a deal. At one point I emailed him and plainly stated that I was not a buyer at the proposed price point; it was then that he asked for one final call, which is when a deal began to appear likely. During the final week of the month we had several phone conversations, which resulted in more specific negotiations regarding model, options and of course, price. Yesterday I took delivery of a 2014 ML350, and I could not be happier with the vehicle. I cannot say enough good things about Paolo, recommend him with enthusiasm, and look forward to dealing with him again in the future. More

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Paulo Castro- 5 Star Experience! I had an existing lease with Mercedes and was considering changing to BMW just for some change. I quickly changed my mind as soon as I met Paulo Castr I had an existing lease with Mercedes and was considering changing to BMW just for some change. I quickly changed my mind as soon as I met Paulo Castro at the Mercedes Boston dealership. In just one day he had me out of my old car and into a great new one at an amazing price! He worked incredibly hard to get me what I needed and made the process the smoothest sales experience I have ever had. If you are in the market, I highly recommend working with Paulo! More

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Paolo Castro did a amazing job helping me pick out a car. I bought my bmw a month ago and till this day Paolo Castro calls me to check up if everything alright with the car or if I need anything. Great and c I bought my bmw a month ago and till this day Paolo Castro calls me to check up if everything alright with the car or if I need anything. Great and caring sales men. More

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I purchased Mercedes E350 2014 recently. Paolo Castro I purchased Mercedes E350 2014 recently. Paolo Castro helped me in a very efficient way giving me all the information I needed. He worked fast and k I purchased Mercedes E350 2014 recently. Paolo Castro helped me in a very efficient way giving me all the information I needed. He worked fast and knew what he need to do for his customer. And I must tell you that I come this dealership quite often to repair my car and am always impressed that everybody is friendly and polite. I give them 5 stars without any hesitation. More

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Paolo is a genuine, nice, and considerate salesperson who was informative and straightforward and made us feel like valued customers without ever feeling pressured to make a purchase. We ultimately purchased was informative and straightforward and made us feel like valued customers without ever feeling pressured to make a purchase. We ultimately purchased a vehicle of another brand and were sad not to be able to give Paolo our business after such a smooth and comfortable experience with him at Mercedes. We will recommend him without hesitation to our friends and colleagues and hope you recognize his great work. More

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Great experience! My wife and I weren't exactly sure what we wanted. Paolo did a great job explaining features to us thoroughly the CLA and the C300 we looked at; test drove too of course. It ended up w what we wanted. Paolo did a great job explaining features to us thoroughly the CLA and the C300 we looked at; test drove too of course. It ended up we weren't too excited about the sedans pretty similar to my IS 250. We then saw a preowned mini cooper S parking at the corner and my wife just felt into the look of it. Paolo offered us a test drive and we loved the driving experience of this 181hp petite coupe. We wanted to take a night or so to do a bit research on the car as we didn't plan to get a mini - Great thing that Paolo wasn't pushy at all but to offer kind opinions and time so we could think it over. When it comes to trade-in, we think we got a really good trade-in value out of our 08 honda civic. We would highly recommend Mercedes-Benz of Boston to anyone looking for a Mercedes. I personally like the sales Paolo Castro a lot comparing to all the car purchase experience I had this is absolutely the best ever. More

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My experience at Mercedes-Benz of Boston was an excellent one and I owe it all to Paolo Castro. Paolo was a pleasure to work with. This was my first time purchasing a vehicle and he made sure that the proces one and I owe it all to Paolo Castro. Paolo was a pleasure to work with. This was my first time purchasing a vehicle and he made sure that the process was as easy as possible. Paolo was also very consistent with his follow ups and I will recommend him to all of my associates. Thanks to him, I am now driving a Mercedes-Benz that meets both my needs and wants. More

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Paolo was very knowledgeable and helpful. He greeted me when I walked in and was very professional. He did an excellent job of walking me thru the car and its abundance of features. He answered my follow when I walked in and was very professional. He did an excellent job of walking me thru the car and its abundance of features. He answered my followup emails quickly and followed up post sale to make sure I didnt have any concerns or questions. No car sales person has ever done this. I would recommend him highly if you are considering a Mercedes. More

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Everyone was very helpful and friendly. Paolo was very professional and completed everything fast and efficiently. I would definitely recommend this dealer! Thanks again Paolo and Kris! professional and completed everything fast and efficiently. I would definitely recommend this dealer! Thanks again Paolo and Kris! More

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I was in the market for a white G65 and it was next to impossible to find one. I saw a used one on the Mercedes of Boston website and went in to check it out and worked with Paolo who found me a new one t impossible to find one. I saw a used one on the Mercedes of Boston website and went in to check it out and worked with Paolo who found me a new one that was coming into inventory and we negotiated a very fair price and I had the car the next day delivered to my home with full instruction on every feature of the car. The entire process was quick, painless and easy. I would recommend this dealership and Paolo to anyone in the market for a new or used Mercedes. More

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