Pam Koglman
Pam Koglman at Ken Ganley Ford Parma
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Pam Koglman

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
228 Reviews

My greatest joy in selling cars is that I am able to help people achieve a goal, whether it is selling a new or pre-owned vehicle. The smiles and the “Thank Yous” that I receive from satisfied customers make me feel good about my job. Please stop into Ganley Ford West and ask for me I would like to help you achieve your goal too!

Dealership Experience

12 yrs

Industry Experience

12 yrs

4.9

228 Reviews

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228 Reviews of Pam Koglman

September 02, 2024

Dealership Rating
Employee Rating

Pam sold me several cars and I’ve been very pleased with every single experience I’ve had if you were looking for a new or preowned vehicle she’s the person you’re looking for More

by Pak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Tracy Sapienza

Sep 03, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that Pam had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

September 02, 2024

Dealership Rating
Employee Rating

George took care of me quickly and efficiently. Overall pleased with the sense I received More

by Pak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Ken Ganley Ford Parma responded

It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

August 04, 2024

Dealership Rating
Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

August 01, 2024

Dealership Rating
Employee Rating

Jeremy was easy and comfortable to talk with. He has a great personality. I felt very calm and at home talking to him. He was able to walk me through my lease purchase smooth and painlessly. Thro More

by Mike L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2024

Ken Ganley Ford Parma responded

Mike, We are very happy to hear Jeromy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 22, 2024

Dealership Rating
Employee Rating

Pam did an awesome job and made the process easy to get done. I was very transparent with my budget and she worked with me to provide a solution to obtain my vehicle! I’d recommend Pam to anyone who’s look More

by santiagojordan13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2024

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

July 18, 2024

Dealership Rating
Employee Rating

John & Pam delivered a beautiful truck to me. Great experience. I would highly recommend Ganley Ford More

by johnluzier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , John Rupper

Jul 18, 2024

Ken Ganley Ford Parma responded

John, thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 16, 2024

Dealership Rating
Employee Rating

John R. and Pam K. answered all my questions. And offered suggestions. They guided me through the process of my lease without any worries. Great team and d More

by charlenedinardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Jul 17, 2024

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Charlene, please let us know.

July 10, 2024

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Employee Rating

Amazing customer service. Pam was great and streamlined the process. Was at my service soon as I walked in the door. Much appreciated! More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Jul 11, 2024

Ken Ganley Ford Parma responded

Thank you, Bryan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

July 09, 2024

Dealership Rating
Employee Rating

Pam K our sales person was very helpful to Get us in car we wanted. Ganley Ford Parma establishment is very clean a pleasure to visit. More

by j.zdan1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Jul 10, 2024

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear that Pam and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

July 02, 2024

Dealership Rating
Employee Rating

Everyone is professional and courteous. No one was pushy just trying to make a sale. Great lounge and waiting room and the bathrooms were clean. Will definitely consider Ken Ganley Ford for More

by Cesar Castro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2024

Ken Ganley Ford Parma responded

Thank you, Cesar, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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