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Paisley Petruzzelli
Paisley Petruzzelli at Mazda of Orange

Paisley Petruzzelli

Service Advisor

Mazda of Orange

1360 W. Katella Ave
Orange, CA 92867

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6 Reviews
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6 Reviews

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6 Reviews of Paisley Petruzzelli

February 08, 2026

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They are extremely kind and very helpful. You get a video of the car inspection, and a the service advisors, Tom, Mo, and Danny are great. I have been a loyal customer since 2010. Thank you More

by myriam perez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: William Hamilton, Mo Abdo, Tom Owens, Erik Badillo

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Feb 09, 2026

Mazda of Orange responded

We’re so glad to hear about your positive experience, Myriam! It’s wonderful to know that Tom, Mo, and Danny provided you with excellent service. Your loyalty since 2010 means a lot to us. We look forward to continuing to serve you in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

December 24, 2024

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Outstanding cast and performance thanks again and again Mohammed Abdo Paisley Petruzzelli and Juan Muro for the job well done on my 2013 Mazda 3. Nelson P More

by 2013 MAZDA 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Abdo , Juan Muro

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Dec 26, 2024

Mazda of Orange responded

Thanks for your fantastic review, Nelson! We're thrilled to hear you enjoyed the performance and the outstanding work from Mohammed, Paisley, and Juan. Your support means a lot to us, and we look forward to seeing you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

December 08, 2024

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A million thanks to my service advisor Mohamed Abdo and Paisley Petruzzelli for going the extra miles. They made fixing my car possible and affordable.Thank you again Mohammed and Paisley you guys are the More

by 2013 MAZDA 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Abdo , Juan Muro

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Dec 09, 2024

Mazda of Orange responded

We're thrilled to hear about your positive experience with Mohamed and Paisley. Our team strives to go the extra mile for our customers, and it’s wonderful to know it made a difference for you. We look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

Dec 09, 2024

2013 MAZDA 3 responded

Thanks for responding to my review Mohammed,Paisley and Juan is a pillar to this dealership I hope they will be compensative to there kindness and being helpful to there customers like me.

April 21, 2024

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Employee Rating

Friendly staff, nice facilities and amenities. Accurate estimate and timely service. Didn’t try to upsell me on additional services More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Owens

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Apr 22, 2024

Mazda of Orange responded

Hi Rusty! Thank you so much for taking the time to leave such a positive review of our services. We are thrilled to hear that you had a great experience with our staff and that you found our facilities and amenities to your liking. We strive to provide accurate estimates and timely service without pressuring our customers into unnecessary additional services. We appreciate your feedback and hope to see you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 24, 2024

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Time and Time Again Kudos to Mohammed Abdo,Paisley Petruzzelli and Ivan for their Outstanding superb services thanks again guys. More

by 2013 MAZDA 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Abdo , Technician Ivan

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Feb 28, 2024

Mazda of Orange responded

Thank you for always choosing us! We look forward to continuing to deliver excellent service! Until next time. Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 01, 2024

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My experience with Mazda of Orange has been incredibly frustrating due to the dismissive attitude of the service manager, Erik. Despite buying a new CX-5 and opting for various services, my car left the d More

by dealerrater.q5l3z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Badillo , Steve Choi

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Feb 15, 2024

Mazda of Orange responded

Both your business and your feedback are greatly appreciated. Thank you for taking the time to share your concerns and thank you for giving us the opportunity to help make this right. I understand Erik was able to provide you with a bumper cover and have it installed at no extra cost to you. We hope that you are satisfied with this resolution and we hope that we can continue to work together in the future and provide you with the 5-star service you deserve from all departments. Should you ever need anything, please don't hesitate to reach out to Customer Service Ambassador, Hector Partida at 714-516-6320 or hpartida@mazdaoforange.com. He's always here to help. Regards, David Johnson General Manager djohnson@mazdaoforange.com

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