Great service team.
Good communication and follow up with detail ! Loaner car was offered. Service was completed and all work was done and explained and the team at th
Good communication and follow up with detail ! Loaner car was offered. Service was completed and all work was done and explained and the team at the service desk , Tom and Mo. were super helpful and high level of customer satisfaction .,.,!!!!!!! Been a Mazda customer and glad I took the extended warranty out when I purchased the car.
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by kschentur
Service Price Transparency
Sep 21, 2026 -
Mazda of Orange responded
Thank you for the wonderful feedback! It’s fantastic to hear that our service team, especially Tom and Mo, made your experience so positive. We’re committed to clear communication and thorough service, and we're glad you felt well taken care of. Enjoy your Mazda, and we appreciate your loyalty!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
Once again all expectations met from the Crew at Mazda of
Orange...
From drop off to pick up, everything was great!
Orange...
From drop off to pick up, everything was great!
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by loscabmkane
Service Price Transparency
Jun 30, 2026 -
Mazda of Orange responded
Thank you for your kind words! It's fantastic to hear that our team consistently meets your expectations. We strive to provide a seamless experience from start to finish, and your appreciation means a lot to us. Looking forward to seeing you again soon!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
dealers closer but always use them.
great people and service Tom rocks in service dept
great people and service Tom rocks in service dept
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by dw
Service Price Transparency
Jun 17, 2026 -
Mazda of Orange responded
Thank you for your wonderful feedback! We truly appreciate your loyalty and are delighted to hear that you enjoy our service. Tom and the team work hard to ensure a great experience, and it’s fantastic to know their efforts have made a positive impact on you!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
Great service Mr Nery is very polite and great team
efficient customer service I recommend family and friends nice employees and Management!!!
efficient customer service I recommend family and friends nice employees and Management!!!
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by jizeller55
Service Price Transparency
Jun 12, 2026 -
Mazda of Orange responded
Thank you so much for your kind words! We’re delighted to hear that Mr. Nery and the team provided you with such a positive experience. Your recommendation means a lot to us, and we look forward to welcoming your family and friends in the future!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
Service Rep Tom Owens was great and the Service Tech
video was very informative…service was done in a timely manner, very satisfied
video was very informative…service was done in a timely manner, very satisfied
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by loscabmkane
Service Price Transparency
Mar 31, 2026 -
Mazda of Orange responded
We're so glad to hear about your positive experience with Tom and the service team! It’s fantastic that you found the video informative and the service timely. Your satisfaction is our priority, and we look forward to serving you again in the future!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
Great experience for my car service.
They’re fast and easy to communicate. They provided all accommodations for the time I have to wait or if I have to use a loaner to move around while
They’re fast and easy to communicate. They provided all accommodations for the time I have to wait or if I have to use a loaner to move around while my vehicle is being serviced.
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by aracely a.
Service Price Transparency
Mar 05, 2026 -
Mazda of Orange responded
We’re delighted to hear about your positive experience with our service team! It’s great to know that the communication and accommodations met your needs. Your satisfaction is our priority, and we look forward to serving you again in the future!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
Tom is friendly and knows his job very well.
He keeps me posted as what need to service on my vehicle.
He keeps me posted as what need to service on my vehicle.
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by Gldstarone
Service Price Transparency
Mar 02, 2026 -
Mazda of Orange responded
It’s wonderful to hear about your positive experience with Tom! Keeping our customers informed is a priority, and it’s great to know he’s doing just that. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
They are extremely kind and very helpful.
You get a video of the car inspection, and a the service advisors, Tom, Mo, and Danny are great. I have been a loyal customer since 2010. Thank you
You get a video of the car inspection, and a the service advisors, Tom, Mo, and Danny are great. I have been a loyal customer since 2010. Thank you
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by myriam perez
Service Price Transparency
Feb 09, 2026 -
Mazda of Orange responded
We’re so glad to hear about your positive experience, Myriam! It’s wonderful to know that Tom, Mo, and Danny provided you with excellent service. Your loyalty since 2010 means a lot to us. We look forward to continuing to serve you in the future!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
Brought new car in for first cmplimentary service,
service team was great! Arrived 30min early and was checked in immediately
service team was great! Arrived 30min early and was checked in immediately
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by loscabmkane
Service Price Transparency
Aug 25, 2025 -
Mazda of Orange responded
Thank you for your fantastic review! We're thrilled to hear that our service team provided you with a great experience during your first complimentary service. We appreciate your business and look forward to serving you again!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
Great service.
Good communication. Very personable. Appreciate the relationship building that has been established. Thank you.
Good communication. Very personable. Appreciate the relationship building that has been established. Thank you.
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by gerie
Service Price Transparency
Jun 23, 2025 -
Mazda of Orange responded
Thank you, Gerie! We’re thrilled to hear you had a great experience with our team. Building strong relationships with our customers is a priority, and your feedback means a lot to us. We look forward to serving you again!
Regards,
David Johnson
General Manager
djohnson@mazdaoforange.com
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