Owen Long
Owen Long at W&L Subaru

Owen Long

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

Contact Me
4.8
263 Reviews
4.8

263 Reviews

Write a Review

263 Reviews of Owen Long

September 10, 2025

Dealership Rating
Employee Rating

Owen was a very polite service rep . Great attitude and explained everything that was needed with my car. More

by sherbill
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

W&L Subaru responded

We appreciate your feedback! Thank you so much!

September 02, 2025

Dealership Rating
Employee Rating

I drive further to this dealer because of how Alex C. & Owen & Tony treat me as a customer. They are worth the drive. The service is top notch & they have more than one waiting room, one waiting room wi More

by kmsabins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

W&L Subaru responded

Thank you so much for making the trip to our dealership! We are delighted that you enjoy our quiet lounge! See you next time!

August 30, 2025

Dealership Rating
Employee Rating

I have had at least 10 Subarus from this dealership. I've always had great service. More

by amylmartin10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

W&L Subaru responded

We greatly appreciate all of your repeat business over the years! If you need anything at all just let us know!

August 30, 2025

Dealership Rating
Employee Rating

very courteous professional dealership listened to concerns about undetermined noise in rear of vehicle examined vehicle nothing was found at this time More

by debloom310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings!

August 29, 2025

Dealership Rating
Employee Rating

Very professional and friendly. .. fast service with great communication. Very happy with my choices here. More

by autumnanjil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

W&L Subaru responded

We are delighted that you had a great service experience here! Thank you so much!

August 29, 2025

Dealership Rating
Employee Rating

Everyone is friendly and very attentive to the customers. When I brought my car in without an appointment because I heard a loud bearing noise, they immediately got it in and completed the service quickly. More

by maxwell.darla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams, Matt Gilbert

Sep 02, 2025

W&L Subaru responded

Thank you for your review and for sharing your feedback with us! Have a great day!

August 19, 2025

Dealership Rating
Employee Rating

Excellent. Lovely waiting area with complimentary beverage and snack while you waited. It is also pet friendly. More

by henny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

W&L Subaru responded

We're very pleased that you enjoy our comfortable customer lounge and free snacks and drinks! Thanks for the review!

August 16, 2025

Dealership Rating
Employee Rating

Customer service is very good. I’m very impressed. My and wife and I would rather drive 90 minutes to you guys than 20 minutes to Steve Moyer in Leesport. More

by barnz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

W&L Subaru responded

Thank you so much for making the trip to our dealership! We appreciate your business!

August 13, 2025

Dealership Rating
Employee Rating

Quality dealership with quality workers. Owen is courteous, respectful and works very hard to accommodate each customer More

by charlie_17866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline

Aug 14, 2025

W&L Subaru responded

Thank you so much for your business!

August 07, 2025

Dealership Rating
Employee Rating

The dealership was great. I did text and ask for the part number and the person never responded. More

by Nakita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Aug 08, 2025

W&L Subaru responded

Thanks for the review!

1
...

Dealership Inventory (638 Vehicles)

new 2025 Subaru Outback car, priced at $42,994
2025 Subaru Outback
new
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2021 Subaru Ascent car, priced at $32,892
2021 Subaru Ascent
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2019 Subaru Impreza car, priced at $13,997
2019 Subaru Impreza
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2024 Subaru Outback car, priced at $32,962
2024 Subaru Outback
used
Crystal Black Silica exterior
CVT
All-wheel Drive
used 2020 Subaru Outback car, priced at $23,762
2020 Subaru Outback
used
Ice Silver Metallic exterior
CVT
All-wheel Drive
used 2023 Subaru Outback car, priced at $31,872
2023 Subaru Outback
used
Ice Silver Metallic exterior
CVT
All-wheel Drive