Oscar Johnson
Oscar Johnson at Jim Ellis Toyota of McDonough
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Oscar Johnson

Service Advisor

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.8
1,200 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

21 yrs, 8 mos

4.8

1,200 Reviews

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1200 Reviews of Oscar Johnson

June 17, 2024

Dealership Rating
Employee Rating

Reid was incredible ! He is always so happy and helpful. He works hard every time to meet the needs. He represents your company so well!! Thank you for having someone like More

by Annaology7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan

Jun 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Reid provided incredible service and consistently meets your needs with a positive attitude. We're proud to have him represent our company and will be sure to pass along your appreciation. If you need any further assistance, please feel free to reach out. We look forward to serving you again!

June 17, 2024

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Employee Rating

Service personnel were friendly and asked a lot of questions to get my repair done correctly. Liked the video that the technician showed me of his work on my vehicle. So far so good, I'll be back for More

by glm1957
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that our service personnel were friendly and thorough in addressing your repair needs. It's great to know you appreciated the video we provide for our customers to see the work completed on their vehicle. We look forward to serving you again in the future! If you need any further assistance, please feel free to reach out.

June 15, 2024

Dealership Rating
Employee Rating

This dealership hire the best people. I love the team! They treat you like family at Jim Ellis Toyora of McDonough! More

by MASONANGIE
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you love our team and feel like family at Jim Ellis Toyota. Providing a welcoming and friendly environment is important to us, and we appreciate your kind words. We look forward to continuing to serve you and making you feel at home with us!

June 14, 2024

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Employee Rating

I was there for maintenance on my 01 Corolla. I was wanting the door xx for why water was getting in he said it would be $195.00 , because it's a diagnostic problem. I said diagnostic he said ye More

by 7'40780arelenedorris064
Service Price Transparency
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Lavar Frederick

Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us. We apologize for any inconvenience caused by the misunderstanding regarding the diagnostic fee. We appreciate your feedback and are glad to hear that you found a more affordable solution with your mechanic. Your satisfaction is important to us, and we will use your feedback to improve our service in the future. If there's anything else we can assist you with, please let us know.

June 14, 2024

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Great customer service. Professional staff will come back when time for next service. Keep up good work. More

by DRTRHARVEY
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're thrilled to hear that you received great customer service from our professional staff. We appreciate your kind words and your loyalty to our dealership. We'll continue to work hard to provide you with excellent service during your next visit and beyond. Thank you for choosing us!

June 14, 2024

Dealership Rating
Employee Rating

Oscar is an exquisite example of world class customer service . He is always pleasant personable and professional. I feel as if I am family and treated honestly and fairly More

by NORMAN_LABRECQUE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Kaitlyn Kerce

Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that Oscar exemplifies spectacular customer service and makes you feel like family. We'll be sure to pass along your kind words to him. We look forward to continuing to provide you with honest and fair service!

June 13, 2024

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Employee Rating

Detailed and Customer Service excellence Professional employees from arrival to completion of vehicle service. Very impressive how their computerized equipment gives the consumer peace of mind of quality More

by JENBRAWA
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your fantastic feedback! We're thrilled to hear that you were impressed with the detailed and excellent customer service provided by our professional employees from start to finish. It's great to know that our computerized equipment gave you peace of mind about the quality of service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota of McDonough!

June 13, 2024

Dealership Rating
Employee Rating

Lavar always does an excellent job and he's very promp and professional. Thanks for everything man. More

by JayWheeler
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that Lavar consistently provides excellent and professional service. We'll make sure to pass along your appreciation to him. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 12, 2024

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Employee Rating

That service is so good and I love it, I will like to recommend everyone to go that place. More

by JESUS08
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback and recommendation! We're glad to hear that you enjoyed our service. If there are any specific areas where we can improve to earn a higher rating, please let us know. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 12, 2024

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Employee Rating

This is a fantastic dealership! Oscar set the tone when he checked me in. The lounge was a great space. I could watch my car while drinking a nice cup of coffee. The video with More

by SW3142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience at our dealership. It's great to know that Oscar set the tone with his excellent service, and that you enjoyed what we have to offer. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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