Oscar Donis
Oscar Donis at City Volkswagen of Evanston

Oscar Donis

Inventory Control

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Oscar Donis

October 21, 2025

Dealership Rating
Employee Rating

The dealership is very modern and I really enjoyed the atmosphere and vibes. The way the cars are set up its very unique to VW I had the pleasure of leasing my car at this location and my sales reps Narc More

by Inez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

June 17, 2025

Dealership Rating
Employee Rating

I have had 6 VWs over the past 30 years. I had a problem with a chronic issue and was a couple days out of warranty. The service manager Bill went to bat for me and was able to convince corp More

by derekgaspar
Purchase Time
Recommend Dealer
Yes
Jun 18, 2025

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

March 27, 2025

Dealership Rating
Employee Rating

Always come back to these guys for a car. Great service team and excellent sales team More

by Harv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, Mario Grbavac

Mar 27, 2025

City Volkswagen of Evanston responded

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sam Lotta General Manager slotta@cityautogroup.com

October 17, 2024

Dealership Rating
Employee Rating

Excellent service in selecting a new car. Narcis Agic was on top of everything. No pressure and very relaxed atmosphere. More

by trosenwein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

City Volkswagen of Evanston responded

We are so glad that Narcis had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

March 14, 2024

Dealership Rating
Employee Rating

Great place to purchase a new vehicle very professional customer service at its best highly recommended 👌 More

by jasminmesic61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, Mario Grbavac , Jaime Ayala

February 22, 2024

Dealership Rating
Employee Rating

Ricky took care of me like family! He was super helpful and walked me through every decision, while making sure I was comfortable and sure of everything being decided. More

by Gmiranda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino , BORIS NIKOLOV, JENNIFER STEWART

August 02, 2023

Dealership Rating
Employee Rating

Great stock, friendly and knowledgeable staff on service , sales and parts departments. Have bought 4 cars with them and always been good experiences. More

by isaacrcohen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 26, 2023

Dealership Rating
Employee Rating

I had a great experience with great customer service. Everyone was very helpful and made the process very easy. More

by CYOUKHANNA1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

City Volkswagen of Evanston responded

Thank you so much for the 5-star rating and thoughtful review! We are very proud to provide customers like you with the great experience you deserve. We hope you will give us another opportunity to serve you in the future.

March 25, 2023

Dealership Rating
Employee Rating

Always greeted by friendly and knowledgeable staff. Gets all your car issues sorted out promptly. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Karol

Mar 28, 2023

City Volkswagen of Evanston responded

Hi Jay, thanks for allowing us to offer you the prompt and knowledgeable service you deserve. We sincerely appreciate your five-star rating and thoughtful review. Thank you for your support. We look forward to serving you again!

March 24, 2023

Dealership Rating
Employee Rating

Everyone is professional and cuteous . They take time to listen and provide information for me. Melissa was great to work with as was the whole team including Oscar! More

by ewodika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Dolan , Melissa De La Rosa

Mar 26, 2023

ewodika responded

I’ve said everything I gave to say.. I don’t post my reviews publicly. Thanks!

1

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