Olivia Pontes

Olivia was so nice to work with, super communicative and thorough! Appreciate her follow through on my car. thorough! Appreciate her follow through on my car. More

by jennyvzla Verified Customer Verified Customer

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Excellen, service was pretty fast workers are very friendly good accommodation if we talk about price it was kind of a little pricey for me but hey you pay for service 😔 friendly good accommodation if we talk about price it was kind of a little pricey for me but hey you pay for service 😔 More

by CHACOLTATONINA Verified Customer Verified Customer

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When scheduling my appt over the phone I was quoted over the phone $170 for a transmission flush for my 2018 Camry. Got there and was told it was $680. Won’t be returning for lack of transparency. the phone $170 for a transmission flush for my 2018 Camry. Got there and was told it was $680. Won’t be returning for lack of transparency. More

by INQUIREADAVIS Verified Customer Verified Customer

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bad service, the car was taken for one day and kept at the service for 7 days. A replacement car was only provided for one day. My family spent the Christmas holidays without a car. The manager promised a the service for 7 days. A replacement car was only provided for one day. My family spent the Christmas holidays without a car. The manager promised a discount for the services, but on the day of the car's delivery they wrote a number of other services for which I would have to pay extra and they gave a discount on them. This is simply deception of customers. I am glad that I took the car, I will not service my car at the official dealer anymore, it is expensive, takes a long time and there is a lot of deception. More

by IGOR KOVTUNENKO Verified Customer Verified Customer

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It was a very simple and easy experience that took up minimal time and effort from me minimal time and effort from me More

by michaelp102 Verified Customer Verified Customer

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The service was excellent and faster. The employees very professional and servicial. Thanks for everything. The employees very professional and servicial. Thanks for everything. More

by Kenit16 Verified Customer Verified Customer

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Good service but a little of wait though. You need to work a little better in the timefrMe You need to work a little better in the timefrMe More

by YHERRERA12 Verified Customer Verified Customer

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Austin Carr is an excellent service representative at Toyota of Tampa Bay. He cares about customer satifaction. Toyota of Tampa Bay. He cares about customer satifaction. More

by HAWKE.V Verified Customer Verified Customer

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I’ve always enjoyed Toyota services especially at the Toyota Bay location. They have always been accommodating to ensure that service provided to their customers is 100%. I appreciated the detailed video Toyota Bay location. They have always been accommodating to ensure that service provided to their customers is 100%. I appreciated the detailed video of the issues my vehicle faces with recommendations. I rated Olivia a little below perfect because when I arrived 30mins late for my appointment due to traffic. She advised for me to come back tomorrow. I shared that I am unable to return back tomorrow and I’d prefer to wait. She then stated she is unsure if they will be able to complete my vehicle due to the time. I asked if she can confirm with someone then she said due to the time she know they won’t. Then she purposed leaving my vehicle and Toyota can uber me home if i reside within 10 miles. My concern is that I wish she led with that instead of talking back and forth for 5-10 minutes. Overall she was respectful and professional. More

by SANDRAST.LOUIS30 Verified Customer Verified Customer

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I always feel at home at this dealership. It's been awesome dealing with Micky & Franco this past week with my new purchase. It's been awesome dealing with Micky & Franco this past week with my new purchase. More

by ANGIELALA54 Verified Customer Verified Customer

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