Octavio Hernandez
Octavio Hernandez at Skyline Ford
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Octavio Hernandez

General Manager

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.4
143 Reviews
4.4

143 Reviews

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143 Reviews of Octavio Hernandez

November 22, 2024

Dealership Rating
Employee Rating

This dealership has had two of my Ford Broncos for 3 months and I have received no communication from them in addition they have pushed back my service start date multiple times. I am extremely disappo More

by Mbodtker
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavin Lawson

Nov 23, 2024

Skyline Ford responded

Hello I sent you my information privately. Please call or email me at your convenience. I do not show any voicemails or emails from you. Look forward to speaking with you. Thank you Octavio Hernandez

Nov 23, 2024

Skyline Ford responded

We sincerely apologize for the frustration and inconvenience you’ve experienced with your Broncos’ service at Skyline Ford. This is not the level of service or communication we strive to provide. Please contact us directly at jima@skylineforddirect.com so we can address your concerns and work to resolve this situation promptly. Thank you for bringing this to our attention.

October 28, 2024

Dealership Rating
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I love my new Truck. Have bought all my vehicles there and always has been great. More

by jsdonofrio
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 25, 2024

Dealership Rating
Employee Rating

Great Service always done fast and efficiently. I highly recommend bringing your car here. Thank you More

by JENNY19
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 05, 2024

Dealership Rating
Employee Rating

Thank you Skyline Ford, for taking care of me again. Jeff White was great to work with again. I have bought several vehicles from him throught the years. Thanks to Octavio and BJ for all your help. I wi More

by The Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff White , Bj

September 04, 2024

Dealership Rating
Employee Rating

Excellent service and I got exactly what I wanted. Thank you so very much Quinn! More

by JENNILYNNPOO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quinn Smalling

Sep 19, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 25, 2024

Dealership Rating
Employee Rating

This employee is very rude and liar. He has my 2nd key fob but not willing to give me my key even after 6 months of purchace More

by majdbarznji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

June 13, 2024

Dealership Rating
Employee Rating

Skyline Ford is a great dealership to work with. I will continue to give them my business. More

by Zane
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 19, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 04, 2024

Dealership Rating
Employee Rating

Every one at the dealership was very friendly without being overly pushy. We will shop there again. More

by JCONWAY4366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 22, 2024

Dealership Rating
Employee Rating

Absolute trash! they do not care about their customers at all , I would never return to any ford location now More

by GREENFIREGARDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavin Lawson

May 13, 2024

Dealership Rating
Employee Rating

Service is always great at Skyline Ford. They are quick with their work and the service advisors are helpful. Thank you Arturo, Gavin, Ben, and Mel for all your hard work! I am a loyal Skyli More

by webb_col
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Skyline Ford responded

Thank you for your very kind review. Thank you for choosing Skyline Ford!

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