Octavio Hernandez
Octavio Hernandez at Skyline Ford
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Octavio Hernandez

General Manager

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.3
148 Reviews
4.3

148 Reviews

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148 Reviews of Octavio Hernandez

March 21, 2025

Dealership Rating
Employee Rating

Easiest transaction I've had in buying a vehicle. From the start to the finish More

by Clay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff White, Colby Webb

March 15, 2025

Dealership Rating
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Great Service. Had the vehicle ready, no hassle, no pressure. Priced fairly. Bought a really nice truck. Highly recommend Skyline !!! More

by DAVIDS18
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sage Bass, Colby Webb

March 14, 2025

Dealership Rating
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This dealership is a joke, the GSM Chad Clevenger is rude and doesn’t know how to treat people. The sales staff are extremely scammy and care more about a check then good customer service especially Gar More

by FordTruckz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Mar 14, 2025

Skyline Ford responded

Thank you for sharing your thoughts. It seems like your experience wasn’t quite up to the standard we aim for. While everyone at our dealership works hard to provide the best service, we understand that it’s not always perfect. In the words of Winnie the Pooh, “Weeds are flowers too, once you get to know them.” We’re always open to learning and improving, and your feedback is certainly a part of that process.

February 24, 2025

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These guys are awesome! They make buying a car simple and fast! I definitely will buy from them again! More

by JRAYSPIER
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 26, 2025

Skyline Ford responded

Thank you for choosing Skyline Ford! We look forward to working with you again!

January 01, 2025

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Employee Rating

Best experience start to finish i have ever had buying a new truck. Fair, organized, efficient , and extremely friendly and honest. I would never go anywhere else moving forward. More

by RYANK.PRICE21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kurt Willis, Colby Webb

Jan 02, 2025

Skyline Ford responded

Thank you for choosing Skyline Ford! We are thrilled we could help you with your new truck!

November 22, 2024

Dealership Rating
Employee Rating

This dealership has had two of my Ford Broncos for 3 months and I have received no communication from them in addition they have pushed back my service start date multiple times. I am extremely disappo More

by Mbodtker
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavin Lawson

Nov 23, 2024

Skyline Ford responded

Hello I sent you my information privately. Please call or email me at your convenience. I do not show any voicemails or emails from you. Look forward to speaking with you. Thank you Octavio Hernandez

Nov 23, 2024

Skyline Ford responded

We sincerely apologize for the frustration and inconvenience you’ve experienced with your Broncos’ service at Skyline Ford. This is not the level of service or communication we strive to provide. Please contact us directly at jima@skylineforddirect.com so we can address your concerns and work to resolve this situation promptly. Thank you for bringing this to our attention.

October 28, 2024

Dealership Rating
Employee Rating

I love my new Truck. Have bought all my vehicles there and always has been great. More

by jsdonofrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 25, 2024

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Employee Rating

Great Service always done fast and efficiently. I highly recommend bringing your car here. Thank you More

by JENNY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 05, 2024

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Employee Rating

Thank you Skyline Ford, for taking care of me again. Jeff White was great to work with again. I have bought several vehicles from him throught the years. Thanks to Octavio and BJ for all your help. I wi More

by The Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff White , Bj

September 04, 2024

Dealership Rating
Employee Rating

Excellent service and I got exactly what I wanted. Thank you so very much Quinn! More

by JENNILYNNPOO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quinn Smalling

Sep 19, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

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