Octavio Fierros
Octavio Fierros at Ventura Toyota
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Octavio Fierros

Used Car Sales Manager

Ventura Toyota

6360 Auto Center Dr
Ventura, CA 93003

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19 Reviews

Feel free to contact me @ (805)650-0510 ext. 1264 ofierros@venturatoyota.com

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19 Reviews

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19 Reviews of Octavio Fierros

August 27, 2024

Dealership Rating
Employee Rating

We're very happy with the deal Greg was able to work out with us. He and Greg McArdle were able to locate the exact color and features we were looking for and make the trade between dealers to get us that More

by billedboyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Morales, James McArdle , Greg Bryett

Aug 27, 2024

Ventura Toyota responded

Thank you so much for your wonderful review! We are thrilled that Greg had the opportunity to provide you with great service. We thank you for choosing Ventura Toyota!

January 04, 2024

Dealership Rating
Employee Rating

Working with Efren Garcia was very pleasant and he seemed very knowledgeable, honest and easy to work with. We purchased a truck there and he did his best to help us with the process. Working with the financ More

by Jess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efren Garcia, Ana Nathan

Jan 04, 2024

Ventura Toyota responded

Thank you for providing this feedback, Jess, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 11, 2022

Dealership Rating
Employee Rating

Had a wonderful experience with Ventura Toyota’s sales department, came into see a used Volkswagen and was treated to a great test drive and tour of the vehicle. The car did has one small issue with the m More

by Gabriel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deon Simpson

June 30, 2022

Dealership Rating
Employee Rating

If I could give less than one star, I would. I have never been treated so poorly in my life by almost every person I have come into contact with at Ventura Toyota. Scott Robles was verbally abus More

by jennamann1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 30, 2022

jennamann1 responded

Please help to remedy your professional issues.

Jun 30, 2022

Ventura Toyota responded

Hello Jenna, Thank you for sharing your experience and we understand your frustration. Our records show that we did try to work with you on multiple occasions but were unable to meet your needs. We apologize for not being able to live up to your expectations. We wish you well in your future service visits. Thank you for your business and trying to work with us. Regards, Ventura Toyota Service Team

May 27, 2018

Dealership Rating
Employee Rating

Great customer service! Quality dealership with an excellent selection and customer-focused service. Having previously bought a car from this dealership with a less-than- More

by esgeorges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddie Wehmeyer, Paul Singh

May 30, 2018

Ventura Toyota responded

Thanks for sharing your experience. We are happy to help you get into your new Tacoma. Great job Paul and Eddie.

October 14, 2015

Dealership Rating

Go with Ventura Toyota! 6 Stars! Sogol Etminani is a pleasure to work with! Explained everything,answered all questions,and made sure everything had been covered! Also,in fi More

by G.Surf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcelino Reveles , Sam Swaim

July 01, 2015

Dealership Rating

Helpful staff! Everyone was very quick to respond and answer all questions. When they didn't have the exact car we wanted, they searched until they found our car. More

by white sequoia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Martinez

January 18, 2015

Dealership Rating

SALES Purchases was somewhat difficult to come to a fair price for my trade-in and purchase of a used vehicle. Lastly, I was hoping to finally obtain a Toyo More

by tommc78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Efren Garcia , Sam Swaim

Feb 07, 2015

Ventura Toyota responded

Hi Tom, We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future. BTW-Please stop by and ask for me. Seems like we owe you a Toyota Hat. Happy Motoring, Mike Stamakinley 805.650.0510 ext. 221 mstamakinley@venturatoyta.com

December 02, 2014

Dealership Rating

Ventura Toyota Is A Part Of Our Family I have been coming to this dealership since I was sixteen years old. My family and I have purchased now five cars from Ventura Toyota and the results More

by gmora94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rob Cramer, Johnny Flores

November 04, 2014

Dealership Rating

Wow!!! Why Waste Your Time Anywhere Else??? We've Done It! Toyota came up #1 on "Top!!" in every category; #1 Price! Rebates! Financing! Service!! What a Jewel in our Camry! Great VTA Team!! Deon Simpson, Oct More

by Dave & Ana Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Deon Simpson

Nov 07, 2014

Ventura Toyota responded

Dave & Ana, We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Happy Motoring, Mike Stamakinley 805.650.0510 ext. 221 mstamakinley@venturatoyta.com

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