Octavio Fierros | Page 3

Great Experience We just purchased a new 2014 Highlander from Toyota of Ventura and as before it was a very pleasant experience. Our salesman Ray Sanchez was great, fr We just purchased a new 2014 Highlander from Toyota of Ventura and as before it was a very pleasant experience. Our salesman Ray Sanchez was great, friendly, knowledgeable and not pushy in the least. He spent so much time going over all the new electronics and apps. From setting up our cell phones to using the other apps on the navigation system, he made sure we were happy and understood everything. (thanks Ray) Octavio Fierros worked with us and gave us exactly what our trade-in was worth with no hassle at all. The Finance Mgr. Sam Swain was one of the best we've ever dealt with. I'd give him a 10+. As with all the others he was very friendly, explaining everything as we went along filling out the paper work. He also got us the very lowest interest rate available and never was pushy trying to get us buy additional add-ons and extras such as extended warranty, etc. With such a great sales and service team at Ventura Toyota we will continue to purchase our vehicles from them and will recommend them to our friends and neighbors. More

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Only Dealership for me I have purchased and leased cars from Ventura Toyota since 2001. Wouldn't go anywhere else. These guys do a fantastic job and try their hardest to mak I have purchased and leased cars from Ventura Toyota since 2001. Wouldn't go anywhere else. These guys do a fantastic job and try their hardest to make things work for you!! If you are looking for a no nonsense dealership that is honest and fair look no further than Ventura Toyota. More

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great experience once again Everyone is so nice at this dealership great experience efficient and overall excellent customer service love my brand new 2014 corolla thank you manu Everyone is so nice at this dealership great experience efficient and overall excellent customer service love my brand new 2014 corolla thank you manuel cosio jackie sanchez marion swain More

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Best Purchase Experience! Deon was patient and courteous. He found the car with the options we wanted and offered to help us set up Entune. In addition, he went out of his way Deon was patient and courteous. He found the car with the options we wanted and offered to help us set up Entune. In addition, he went out of his way to ensure that we were well-cared for. We got a good deal on our new car and will definitely be recommending Deon and Ventura Toyota to our friends. More

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FIRST TIME AROUND I FELT I GOT SCREWED BAD, SO OCTAVIO THE GENERAL SALES MANAGER CALLS ME AND SAID IF YOUR NOT HAPPY GIVE US ANOTHER CHANCE , SO I WENT BACK IN THERE AND DELT WITH OCTAVIO AND KRISTEN AND THE GENERAL SALES MANAGER CALLS ME AND SAID IF YOUR NOT HAPPY GIVE US ANOTHER CHANCE , SO I WENT BACK IN THERE AND DELT WITH OCTAVIO AND KRISTEN AND THEY CAME THROUGH FOR ME THE SECOND TIME AROUND ,EVERYONE WAS REALLY NICE AND HELPFULL LIKE A TEAM , FROM OCTAVIO, KRISTEN, JOHNNY, LUIS THEY WERE GREAT!!! THANK YOU OCTAVIO AND THE REST OF THE TEAM. More

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Great staff. Julio in sales, sam in finance, and octavio , management . Great experience , will continue to purchase the best trucks made as my business and need grows. , management . Great experience , will continue to purchase the best trucks made as my business and need grows. More

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I had shopped at Ventura Toyota before and wasn't impressed but I decided to give them another shot. Octavio and his sales team were highly recommend by a friend of mine and I went in to check out ne impressed but I decided to give them another shot. Octavio and his sales team were highly recommend by a friend of mine and I went in to check out new cars and of course service. I went in without my husband just to look and met with Efren. He was very polite, professional, and knowledgeable. He always mentioned that he would look out for my best interest and what I wanted. After test driving a car and getting the numbers I was off to talk about it with my husband. Efren and his manager gave me all my options and were NOT pushy like most other salesmen. They were sensitive to my needs and fully agreed on me talking to my husband before making my decision. Because I wasn't pushed during the conversation I was convinced with the sincerity of this sales team. I felt so good about everything and returned with my husband the same day. We were shown all the features of our new car and even had the Bluetooth feature set up for us. Efren and Octavio both came out to congratulate us and to thank us for ALLOWING them to earn our business again. I would go back to this dealership in s heartbeat and I'm happy to see salesmen that RESPECT women thruout the car buying process. More

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Both employees gave my wife and I superb service, from start to finish, as we were deciding to purchase/lease a new vehicle. They thoroughly discussed our options with us, and never once pressured us into start to finish, as we were deciding to purchase/lease a new vehicle. They thoroughly discussed our options with us, and never once pressured us into making a decision; I feel like they truly had our best interest in mind during the transaction. More

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