Norman Kasper
Norman Kasper at Holm Buick GMC
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Norman Kasper

Parts Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.9
11 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English English

4.9

11 Reviews

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11 Reviews of Norman Kasper

March 02, 2025

Dealership Rating
Employee Rating

Very accommodating but too many small hidden fees. Added a percentage for no good reason is a banking trick. I do recommend Holms. More

by BEEF4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Tim Holm, Derek Duncan, Clark Fritz, Lance Gentry, Ethan Hodges , Janet and Liz are the best. Five star for sure.

Mar 03, 2025

Holm Buick GMC responded

Thank you for your feedback, and we appreciate you recommending Holm Automotive. We're glad you found our team accommodating. However, we understand your concern regarding the additional fees. We strive for transparency in all our transactions and regret that you felt there were hidden fees. We will review our processes to ensure that all charges are clearly explained upfront, and we are always looking for ways to improve in our customer care. Sincerely, the Holm Automotive Team of Salina.

February 07, 2025

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Employee Rating

Sales person was up front. When she didn’t have an answer to a question she did the research to give us accurate information. No xx. Everyone at the dealership was friendly and More

by donfhoffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mandi Sims, Jaron Bell

Feb 18, 2025

Holm Buick GMC responded

Thank you for the positive feedback! We're glad to hear that our team was helpful and courteous, and that you received all the information you needed about the vehicle. Providing comprehensive information and a positive customer experience is a priority for us. We appreciate your business! Sincerely, the Holm Automotive Team of Salina

February 04, 2025

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The best service department around. I would never go anywhere else. They are courteous, knowledgeable, and efficient. More

by Alan Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Holm Buick GMC responded

Thank you for the incredibly kind words! We're honored that you consider our service department the best around. Providing courteous, knowledgeable, and efficient service is our top priority, and we're thrilled that it resonates with you. We appreciate your loyalty and look forward to serving you again soon! Sincerely, the Holm Automotive Team of Salina

January 20, 2025

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Always get fast efficient service from Derek and Holm Automotive Service representatives! Thank you so much! More

by HFGWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words and for recognizing the efficient service provided by Derek and the Holm Automotive Service team! We strive to provide prompt and efficient service to all our customers. Sincerely, The Holm Automotive Team of Salina

January 10, 2025

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Always friendly ,helpful regardless how busy they are,kind to everyone as I sit and wait my turn More

by Marlene Wagoner
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you, Marlene Wagoneer, for your kind words. We appreciate you noticing our team's commitment to remaining friendly and helpful, even during busy periods. This reflects our core values of Customer Care and Concern for Others. We strive to treat each customer with kindness and respect, creating a positive experience for everyone who visits us. We value your patience and appreciate your feedback. Sincerely, the Holm Automotive Team of Salina.

January 10, 2025

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I appreciate the people in the service department and how quick they had me done. More

by peristrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

We're glad to hear you appreciated the service department's efficiency. Providing timely service is a key aspect of our Industriousness and reflects our commitment to Customer Care. We understand your time is valuable, and we strive to complete services as quickly as possible without compromising quality. Thank you for your feedback. Sincerely, the Holm Automotive Team of Salina.

January 09, 2025

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Whether you are rotating tires or purchasing a vehicle, the minute you walk into Holm Motor you feel well taken care of. Every single person on staff is genuine, kind, and willing to help. To sum it up, More

by Shelley Thaemert
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for the fantastic review! We are truly honored by your kind words and your commitment to Holm Automotive. Creating a welcoming and supportive environment for every customer, whether for routine maintenance or a vehicle purchase, is a top priority. Your description of our staff as genuine, kind, and willing to help reflects our core values of Customer Care, Concern for Others, and Trustworthiness. We are dedicated to building lasting relationships based on trust, as stated in our mission, and we're so pleased you feel well taken care of. We greatly appreciate your business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina.

December 11, 2024

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Always great service and competitive pricing. Would highly recommend for vehicle purchase and service work. More

by WATUPLUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're thrilled to hear that you're satisfied with our service and competitive pricing. It's our pleasure to serve you, and we look forward to continuing to provide you with top-notch service. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're thrilled to hear that you're satisfied with our service and competitive pricing. It's our pleasure to serve you, and we look forward to continuing to provide you with top-notch service. Sincerely, The Holm Automotive Team of Abilene

August 15, 2024

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Vehicle was overheating, found and fixed the leak quickly. Always receive great honest and fair service with Holm. I would highly recommend for service and sales. More

by WATUPLUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Holm Buick GMC responded

We're so glad to hear that we were able to quickly diagnose and fix your vehicle's overheating issue! Our team strives to provide honest, fair, and efficient service to all our customers. We appreciate your kind words and your continued loyalty to Holm Automotive. We look forward to serving you again in the future! Sincerely, The Holm Automotive Team of Salina

June 01, 2024

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Employee Rating

....... everything is fine Fine Fine Fine Fine Fine Fine Fine Fine Fine Fine fine Fine................ More

by GROLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.R. Marchbank, Lucas Luchsinger, Nick Schissler, Lance Gentry , Mike Bettles, Ryan Nease, Brandon Neville

Jun 07, 2024

Holm Buick GMC responded

We appreciate you hitting enough characters to make the review stick! Naturally, we're also here for you and your new ride! We look forward to seeing you for complimentary maintenance and hope you have many safe miles this summer! Sincerely, the Holm Automotive Team of Salina

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