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Lucas Luchsinger
Lucas Luchsinger at Holm Buick GMC
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Lucas Luchsinger

Service Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.5
83 Reviews

Dealership Experience

20 yrs, 10 mos

Industry Experience

22 yrs, 6 mos

4.5

83 Reviews

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83 Reviews of Lucas Luchsinger

June 01, 2024

Dealership Rating
Employee Rating

We used the service center, everything was excellent from communication to work preformed to status updates. More

by salois.kari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Lance Gentry, Ethan Hodges

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June 01, 2024

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Employee Rating

....... everything is fine Fine Fine Fine Fine Fine Fine Fine Fine Fine Fine fine Fine................ More

by GROLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Bettles, J.R. Marchbank, Nick Schissler, Brandon Neville, Ryan Nease, Lance Gentry, Norman Kasper

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May 05, 2024

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On time with appointment and very thorough and efficient. Friendly staff, answered my questions courteously. More

by TERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Lance Gentry, Ethan Hodges

Helpful
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May 09, 2024

Holm Buick GMC responded

Thank you for the fantastic review! We strive to be on time, thorough, and efficient with every appointment. We're happy the friendliness of our staff shone through, and that they were able to answer your questions clearly. We appreciate your business and look forward to serving you again soon! Sincerely, the Holm Automotive Team of Salina

May 03, 2024

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Employee Rating

Great as always, everyone is friendly and courteous. Snacks are a great touch in the lounge More

by DD Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Lance Gentry, Ethan Hodges

Helpful
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May 14, 2024

Holm Buick GMC responded

The team will be glad to hear you had another positive experience at Holm Buick GMC! Glad our friendly and courteous staff consistently make you feel welcome. Those little extras, like the snacks in the lounge, can definitely make a big difference. See you next time! Sincerely, the Holm Automotive Team of Salina

May 01, 2024

Dealership Rating
Employee Rating

Charged me full amount for labor on my car. . People said they took advantage of you because you are a woman. More

by CLPLAGGERMAN
Recommend Dealer
No

Other Employees Tagged: Lance Gentry

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May 14, 2024

Holm Buick GMC responded

We appreciate you letting us know about your billing concern and thank you for allowing us to correct the error. Holm Auto prides in fair an honest pricing with complete transparency. We look forward to assisting with all your service needs. Thank you - Sincerely, the Holm Automotive Team of Salina

March 29, 2024

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Employee Rating

The service was great from start to finish. In and out as promised, team Was very knowledgeable. More

by chargerslg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Lance Gentry, Ethan Hodges

Helpful
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Apr 23, 2024

Holm Buick GMC responded

Thank you for leaving a review about your recent service experience at Holm Buick GMC! We're delighted to hear that everything went smoothly, from the initial interaction to picking up your vehicle. Sincerely, the Holm Buick GMC team of Salina

March 05, 2024

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Employee Rating

Work is astonishing and they care about my vehicle. They fix my issues right and all friendly and courteous everytime More

by DD Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Ethan Hodges. Lance Gentry

Helpful
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Mar 16, 2024

Holm Buick GMC responded

Thank you for the amazing review! We're happy to hear you're consistently impressed with our service and that our team takes great care of your vehicle. We're looking forward to your next visit with us! Sincerely, the Holm Automotive Team of Salina

February 17, 2024

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Employee Rating

They got the service done quickly and washed off my floor mats. i appreciate the guys in the service department. More

by JASBOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

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Feb 20, 2024

Holm Buick GMC responded

Thank you for taking the time to share your positive experience at our Salina location! We're happy to hear you appreciated the quick service provided by our service department. It's important to us that we get you back on the road efficiently, and we're glad Lucas Luchsinger and Derek Duncan were able to achieve that for you. Thanks again for choosing us, and we're glad you had a smooth experience. We look forward to serving you again soon! Sincerely, The Holm Automotive Team of Salina

February 07, 2024

Dealership Rating
Employee Rating

The service was pretty good. Apparently my low mileage GMC is an unreliable piece of junk that I shouldn’t drive outside of pushable distance from the dealer. More

by ANTERO700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

Helpful
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Feb 21, 2024

Holm Buick GMC responded

Thank you for acknowledging our service team. We value your business and want to ensure you have a positive experience throughout. Please don't hesitate to reach out to our service manager, Lucas Luchsinger, at 785 823 6372 if you need further assistance. Sincerely, the Holm Automotive Team of Salina

February 04, 2024

Dealership Rating
Employee Rating

Friendly, Honest, professional The entire staff worked as a team to accomplish the task at hand. More

by maddoginvestments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

Helpful
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Feb 07, 2024

Holm Buick GMC responded

We're so glad you had a positive experience at Holm Automotive! Our team takes pride in working together to deliver friendly, honest, and professional service. Thank you for recognizing their teamwork - it truly means a lot to us. Sincerely, the Holm Automotive Team of Salina.

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