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Norma Pestana
Norma Pestana at Eagle Buick GMC, Inc.

Norma Pestana

Parts Consultant

Eagle Buick GMC, Inc.

1275 S Suncoast Blvd
Homosassa, FL 34448

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5.0
48 Reviews
5.0

48 Reviews

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48 Reviews of Norma Pestana

December 18, 2025

Dealership Rating
Employee Rating

Plenty of help Courteous Knowledgeable Explaining problems easily Wish they could offer pickup and delivery More

by shanehenry54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Jeremy Othouse, Scott Kelley, Bob Ernstes, Josh Fagen, Bill Copas

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Dec 18, 2025

Eagle Buick GMC, Inc. responded

Thank you for your review, Shane! It's great to hear that you found our team at Eagle Buick-GMC Inc to be helpful, courteous, and knowledgeable. We appreciate your feedback about the pickup and delivery service and will certainly take that into consideration as we strive to improve our offerings. We hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

December 07, 2025

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Employee Rating

Been doing business with them for the past 20 years they’ve always been fair with me More

by jane.sterlinggrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Jeremy Othouse, Scott Kelley, Bob Ernstes, Josh Fagen, Bill Copas

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Dec 08, 2025

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review, Jane! We truly appreciate your loyalty to Eagle Buick-GMC Inc over the past 20 years. It's fantastic to hear that you’ve always found us fair. We look forward to continuing to serve you for many more years to come! Sincerely, The Eagle Buick-GMC Team

November 08, 2025

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Employee Rating

I want to thank Eagle for taking care of me and Diane. we had a problem and they helped us to make the right decisions. Thanks Gordan and Russ. More

by dhosman4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley, Gordon Rowland

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Nov 08, 2025

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're excited to hear that you and Diane had a positive experience at Eagle Buick-GMC Inc. It's great to know that Gordan and Russ were able to assist you in making the right decisions. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

October 22, 2025

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Employee Rating

Nate was our service advisor, he was able to have all parts on hand before service work so our waiting time was minimal. Quick and easy service, thanks again Nate! More

by wbloods1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Patrick (JP), JP Patrick, Scott Kelley, Josh Fagen, Lester Parish , Nate

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Oct 23, 2025

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're overjoyed to hear that Nate provided you with quick and easy service at Eagle Buick-GMC Inc. It's great to know that he had all the parts ready to minimize your waiting time. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

September 20, 2025

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Employee Rating

Very efficient and friendly. Lonnie is wonderful. I would recommend you to my friends Tgank you More

by SPRICE5390
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Jeremy Othouse, Lonnie Lyons, Josh Fagen

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Sep 21, 2025

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We’re thrilled to hear that you found our service efficient and friendly, and we greatly appreciate your recommendation. Lonnie is indeed a great asset to our team at Eagle Buick-GMC Inc. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

September 18, 2025

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Employee Rating

Eagle has a variety of inventory and if it is not on their lot they can get it. The salesman are very helpful and the dealership itself has a hometown feel. When you tell them what you are looking for More

by LivingtheDream
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley, Bob Ernstes, Cody Baldner, Josh Fagen, Bill Copas

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Sep 19, 2025

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that you appreciated our variety of inventory and the hometown feel at Eagle Buick-GMC Inc. Our team strives to provide attentive service and we're glad that resonated with you. We truly appreciate your recommendation and look forward to helping you again in the future! Sincerely, The Eagle Buick-GMC Team

September 05, 2025

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Employee Rating

We have as a family used Eagle Buick for purchases and servicing for over 25 years. They are excellent and all that they do! I highly recommend this team More

by kimberlyaporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Shields Gay, Jeremy Othouse, Scott Kelley, Cody Baldner, Gordon Rowland, Lonnie Lyons, Josh Fagen, Bill Copas

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Sep 05, 2025

Eagle Buick GMC, Inc. responded

Thank you so much, Kimberly! We're happy to hear that you and your family have trusted Eagle Buick-GMC Inc for over 25 years. Your recommendation means a lot to us. We look forward to continuing to serve you in the future. Sincerely, The Eagle Buick-GMC Team

August 19, 2025

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Employee Rating

This dealer has been so helpful to my husband and me, over the years. We have always been pleased with their services. They are like family. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley, Bob Ernstes

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Aug 20, 2025

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you and your husband feel like part of the Eagle Buick-GMC Inc family. Your satisfaction means the world to us, and we look forward to continuing to serve you in the future! Sincerely, The Eagle Buick-GMC Team

July 27, 2025

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Employee Rating

Great dealership! ! Everyone there is top notch. They make you feel like your part of their family. Never have I had so much trust in a car dealership. Happy to be a pa More

by Georgemillfox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Scott Kelley, Bob Ernstes, Hank Grossman

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Jul 27, 2025

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you felt like part of the family at Eagle Buick-GMC Inc. Building trust with our customers is our top priority, and it's wonderful to know we achieved that with you. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

July 05, 2025

Dealership Rating
Employee Rating

Respective always on time work always completed in time frame kept up to date on work and service. Pleasant to deal with. Go out of way to be heflful More

by RPIXIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Jeremy Othouse, Scott Kelley, Bob Ernstes, Josh Fagen, Bill Copas , Morganne Holmes

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Jul 06, 2025

Eagle Buick GMC, Inc. responded

Thank you for your feedback! We appreciate your kind words about the timely and pleasant service you received at Eagle Buick-GMC Inc. It's great to hear that our team was helpful and kept you informed throughout the process. If you need anything else in the future, please don’t hesitate to reach out. We look forward to assisting you again! Sincerely, The Eagle Buick-GMC Team

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