Norbert Santos | Page 4
Service Manager
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
30 yrs, 3 mos
83 Reviews
Write a Review83 Reviews of Norbert Santos
May 13, 2023
Maita Toyota has Excellent service for maintenance repair as well as parts Department. I have used their services for my Previa, Siena, Corolla, and Camry. Keep up the good work. as well as parts Department. I have used their services for my Previa, Siena, Corolla, and Camry. Keep up the good work. More
March 24, 2023
Poor service I took my RAV4 in for an oil change and tire rotation and I told the service man to check the driver side front tire for a nail and he came back and said they check it and there was nothing wron rotation and I told the service man to check the driver side front tire for a nail and he came back and said they check it and there was nothing wrong with it. I got home and found that the tires were not rotated so I to my car to big-o and they found a nail in the tire that I wanted you to check . I bought my RAV4 here and I bought my tundra here but now I won’t be back because of the service I received. Arthur Vincenty More
March 20, 2023
Staff were friendly, informative and took great care of serving my vehicle needs. Overall service exceeded my expectations. Thank you! serving my vehicle needs. Overall service exceeded my expectations. Thank you! More
Other Employees Tagged: Val Valadez
March 16, 2023
I was not pleased with the service my car received . I do not feel that it should take almost 3 hours to complete an oil change and the inspection service . At one point I was told that my car should be I do not feel that it should take almost 3 hours to complete an oil change and the inspection service . At one point I was told that my car should be ready soon. When I was told it was ready the same person told me that she phoned me it was ready, I was sitting in the waiting room when that person spoke to me the first time. why the call ? The call was to my home phone . I have been dealing with Mita for many years . Lately service has fallen off and cost is going up. Are we understaffed ? More
Other Employees Tagged: Lee Reloza
March 14, 2023
Outstanding service! Been getting service from Maita for decades. Thanks to Shenghai Vang for the outstanding service and communication provided. Always a pleasure see Been getting service from Maita for decades. Thanks to Shenghai Vang for the outstanding service and communication provided. Always a pleasure seeing Lee Reloza and Norbert Santos as well. More
Other Employees Tagged: Lee Reloza, Val Valadez , Shenghai Vang
January 25, 2023
4 vehicles over 30 years, always friendly and willing to extend all possible alternatives or options to meet my expectations. extend all possible alternatives or options to meet my expectations. More
Other Employees Tagged: Val Valadez , Priscilla Camacho
January 09, 2023
Showed up for my appointment early and was greeted with enthusiasm at the driveway. My service writer came out and took all of my information and proceeded to have my vehicle ready long before the p with enthusiasm at the driveway. My service writer came out and took all of my information and proceeded to have my vehicle ready long before the promised time. The cafe in the waiting room served very good food and blended coffee. Will come back again More
Other Employees Tagged: Mike Latham, Lee Reloza, Val Valadez, Karina Gonzalez, QERIM RACAJ, Angel Cruz , Priscilla Camacho
November 16, 2022
Over the years, pleasant, efficient and knowledgeable staff at the dealership has been very much appreciated by me. staff at the dealership has been very much appreciated by me. More
Other Employees Tagged: Jason Saephanh, Joe Valadao
September 20, 2022
Wonderful exceptional service and timing. Can’t ask for better service.A to Z. Thanks Can’t ask for better service.A to Z. Thanks More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Val Valadez, QERIM RACAJ, Angel Cruz , Priscilla Camacho

