Noe Grullon

Holm Automotive Center Inc responded

Thank you for your continued trust and loyalty! We're honored that you choose Holm Automotive for all your car purchases. We're proud of our team's commitment to providing a pressure-free and informative sales experience, and we're equally delighted that you're satisfied with our service department. We strive to be trustworthy and provide excellent customer care. We appreciate you taking the time to share your positive feedback. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

It's wonderful to hear that we were able to resolve the issue with your vehicle, even though it turned out to be non-mechanical. At Holm Automotive Center, we take our commitment to trustworthiness and customer care very seriously. We believe in standing behind the vehicles we sell and ensuring our customers are satisfied. We appreciate you acknowledging the efforts of Chuck Loader, William Wobbeking, and Noe Grullon. We are dedicated to building meaningful relationships with our clients, and your feedback reinforces that we are living up to our core values. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the wonderful review! We're thrilled to hear about your positive experience working with Noe Grullon. We're proud of his dedication to providing knowledgeable, helpful, and pressure-free service. It's fantastic that he was able to assist you in finding the perfect vehicle to meet your needs. We appreciate your business and are delighted you left Holm Automotive Center happy! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you Natividad! We're thrilled to hear you loved your experience at Holm Automotive Center and that you're recommending us! We're glad you were happy with the price of your SUV and that Noe Grullon provided you with the information you needed to feel confident in your purchase. We strive to provide our customers with a positive and transparent car-buying experience. Thank you for your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant and enjoyable experience at Holm Automotive Center. Our team strives to provide exceptional Customer Care, and we're glad that Noe and the entire team made your visit a positive one. We appreciate your business and look forward to serving you again soon. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We apologize that your recent experience at Holm Automotive Center did not meet your expectations. We strive to provide exceptional customer service and transparency in all our dealings. It’s unfortunate that we couldn’t reach a mutually agreeable trade-in value for your vehicle. We value your feedback and will use it to improve our processes. If you’re open to further discussion, please reach out to us directly. We’d appreciate the opportunity to better understand your concerns and find a solution. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We appreciate you taking the time to share your feedback. We're glad to hear that your overall experience was positive. We apologize that you felt pressured regarding financing and extended warranty insurance. We strive to provide a transparent and low-pressure experience for all of our customers. We will take your feedback into consideration to improve our future interactions with customers. Thank you for your understanding. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that Noe provided such a positive car-buying experience. Our team strives to make the process as smooth and enjoyable as possible. We value your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We’re so glad to hear that Noe provided you with an excellent car-buying experience. His knowledge and helpfulness are a testament to our commitment to customer care. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're absolutely thrilled to hear about your positive experience at Holm Automotive Center! It means a lot to us that you've chosen to purchase 22 cars over the last 19 years, and that we've been able to provide you with exceptional service. We're delighted that you found our sales process to be fair, upfront, and hassle-free. We strive to create a welcoming and transparent environment for all of our customers. Thank you for your kind words reflecting William and Noe's customer service. Their dedication to providing excellent customer service is a valuable asset to our team. We look forward to serving you again in the future and continuing to be your trusted dealership. Sincerely, The Holm Automotive Team of Abilene