Noe Grullon

Holm Automotive Center Inc responded

We apologize that your recent experience at Holm Automotive Center did not meet your expectations. We strive to provide exceptional customer service and transparency in all our dealings. It’s unfortunate that we couldn’t reach a mutually agreeable trade-in value for your vehicle. We value your feedback and will use it to improve our processes. If you’re open to further discussion, please reach out to us directly. We’d appreciate the opportunity to better understand your concerns and find a solution. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We appreciate you taking the time to share your feedback. We're glad to hear that your overall experience was positive. We apologize that you felt pressured regarding financing and extended warranty insurance. We strive to provide a transparent and low-pressure experience for all of our customers. We will take your feedback into consideration to improve our future interactions with customers. Thank you for your understanding. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that Noe provided such a positive car-buying experience. Our team strives to make the process as smooth and enjoyable as possible. We value your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We’re so glad to hear that Noe provided you with an excellent car-buying experience. His knowledge and helpfulness are a testament to our commitment to customer care. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're absolutely thrilled to hear about your positive experience at Holm Automotive Center! It means a lot to us that you've chosen to purchase 22 cars over the last 19 years, and that we've been able to provide you with exceptional service. We're delighted that you found our sales process to be fair, upfront, and hassle-free. We strive to create a welcoming and transparent environment for all of our customers. Thank you for your kind words reflecting William and Noe's customer service. Their dedication to providing excellent customer service is a valuable asset to our team. We look forward to serving you again in the future and continuing to be your trusted dealership. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your kind words about Noe and William! We're thrilled to hear that they were so helpful and accommodating throughout the car-buying process. It's great that they were able to find a vehicle in your price range and bring it from Salina to Abilene for you. We strive to make the car-buying experience as easy and convenient as possible for our customers. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your incredible feedback! We're thrilled to hear that your car-buying experience was the best you've ever had. Your kind words mean a lot to our sales team and everyone at Holm Automotive Center. We're committed to providing exceptional customer service and making the car-buying process as easy and enjoyable as possible. Thank you again for choosing Holm Automotive Center. We look forward to serving you in the future! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We really appreciate your business and are incredibly grateful for the opportunity to serve your vehicle needs. Our leaders have taught us to value and learn from each and every experience, so we are glad to be understanding and accommodating. We look forward to serving up your complimentary maintenance and thank you for the review. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We completely understand your frustration and apologize for the inconvenience caused. Thank you allowing us to serve your vehicle needs and improve on our ability to communicate. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Rebecca, We're delighted to hear that you had a positive experience purchasing your vehicle from Holm Automotive Center. Our team strives to provide exceptional customer service and make the car-buying process enjoyable. We're honored to have earned your recommendation. Thank you for choosing Holm Automotive Center and for taking the time to share your feedback. Sincerely, The Holm Automotive Team of Abilene