Noah Reed | Page 27

Service was explained well and completed in a timely manner. Also very polite to deal with. Thanks very much. manner. Also very polite to deal with. Thanks very much. More

by RLILLING Verified Customer Verified Customer

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Noah was AMAZING and very helpful. And the manager of the service department was great. The dealership itself did wrong by me bc I was told my brakes were under warranty and when I And the manager of the service department was great. The dealership itself did wrong by me bc I was told my brakes were under warranty and when I arrived they told me they weren't. The service department helped get me a discount, but I'm not going to lie, I was majorly disappointed that the dealership didn't step up and pay for my brakes in full, especially since I am a loyal and a repeat customer - I have leased 5 cars at this dealership. to be frank, you might have lost a customer. But again, Noah was the saving grace of my experience, he should be given a raise. More

by MCSIDARI Verified Customer Verified Customer

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Could not get an appointment for 2 days with an emergency. No one called after making an appointment online until 1 day later to confirm when I was told it would that day. I had tire coverage insur emergency. No one called after making an appointment online until 1 day later to confirm when I was told it would that day. I had tire coverage insurance sold by Volkswagen Huntington but since my service date was on a Saturday the provider could not be contacted and I had to pay $500 out of pocket. I requested recourse from service manager via text ( after he texted me - Paul Mitchell)- here is message - Paul I wanted to run something by you. I had to replace my tire from a blowout from hitting a pothole. I have tire coverage but the provider was not open on Saturday ( Noah the service agent called and I called too). I needed the car back because Sunday you are closed and Monday was a holiday so I paid out of pocket. The blowout occurred Wednesday night and I was online and called first thing Thursday morning requesting an appointment as soon as possible. The only appointment I could get was Saturday which ended up causing the issue I would think. Do I have any recourse in any way? I appreciate your help. Thank you. More

by RWK10 Verified Customer Verified Customer

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They Treat me as a valued customer and follow up. I feel They are fair with their prices I feel They are fair with their prices More

by HOYTI Verified Customer Verified Customer

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Noah is kind and professional! He takes the time to understand and assist each customer with care. Wouldn't bring my vehicle anywhere else. Thanks, Noah! He takes the time to understand and assist each customer with care. Wouldn't bring my vehicle anywhere else. Thanks, Noah! More

by rsamee Verified Customer Verified Customer

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Great service at all times, everyone goes above and beyond. I am very impressed! Will definitely go back. beyond. I am very impressed! Will definitely go back. More

by sharlinrazinia Verified Customer Verified Customer

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All good no issues courtesy and respect car done timely without a problem honest and helpful without a problem honest and helpful More

by richwankel Verified Customer Verified Customer

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I was told my time to wait would be an hour to an hour fifteen. After almost 2 hours, I had to contact them to see when my car was going to be ready. I had an appointment and if I knew it wasn’t going t fifteen. After almost 2 hours, I had to contact them to see when my car was going to be ready. I had an appointment and if I knew it wasn’t going to be longer, I may not have made an appointment. My services were also part of the express service option, so maybe next time I won’t make an appointment. Also, I was never given my multi-point inspection to see if I needed to look into future maintenance since my car is older and has high mileage. Next time, I go, I will only deal with Stephanie. More

by KARTHUR1987 Verified Customer Verified Customer

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I wish all dealerships were like this one, they always treat me like family. The staff is always charming and wonderful and the managers are awesome. I will always come here to service my iD4 and soon my treat me like family. The staff is always charming and wonderful and the managers are awesome. I will always come here to service my iD4 and soon my iD Buzz. God Bless you all! More

by PAULCHESTER Verified Customer Verified Customer

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Brought new car back to service 6 times for same problem Hasn’t been fixed to date. problem Hasn’t been fixed to date. More

by ttoreno0 Verified Customer Verified Customer

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