Noah Morales

Noah is a great employee, to work with. He is great with communicating on your car service & what some things that need to improve for your car to be reliable. He is great with communicating on your car service & what some things that need to improve for your car to be reliable. More

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Good services clean location just like to see happiness on peoples faces at this location. They always look mad and to busy to put a smile on their faces. on peoples faces at this location. They always look mad and to busy to put a smile on their faces. More

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I was really happy with the customer service, and my kids enjoyed the waiting area. enjoyed the waiting area. More

by domerdentist Verified Customer Verified Customer

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Noah took great care of my 14 yr old Honda FIT. He kept in constant communication with me until the job was complete. Excellent customer service. He kept in constant communication with me until the job was complete. Excellent customer service. More

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Noa was an awesome advisor got me taken care of super quick and got me exactly what I needed quick and got me exactly what I needed More

by JESSEDELEON777 Verified Customer Verified Customer

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I ALWAYS WK WITH STEVEN, ALWAYS HAS SMILE , VERY FRIENDLY, HELPFUL. GREAT SERVICE. GREAT WK. FRIENDLY, HELPFUL. GREAT SERVICE. GREAT WK. More

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I had an oil-change appointment for 12:15 (I arrived at 12:10) and still didn't leave until 1:20. I had a coupon for a $39.95 full synthetic oil change and free inspection, and while the price was honored, 12:10) and still didn't leave until 1:20. I had a coupon for a $39.95 full synthetic oil change and free inspection, and while the price was honored, a 10% shop fee was added (a $44 oil change minus the annoying shop fee would have been honest as well as reasonable) and the free inspection was deleted--it wasn't done. (I was told that my car being inspected at the time I approached the service rep wondering how much longer I had to wait [Noah at 1:15], which I'm suspecting was a lie or a company script. Which?) That said, I was surprisingly short-changed by the service department here. I think this was my first experience using this dealership to service my 2012 Honda Civic (a beater but still a fine runner); I usually use Firestone, and I will admit the price of the oil change was the attraction for my trying out Northside Honda. I'm not really tempted to trust this dealership with any future dealings, but I'm going to give it another try to see if this experience isn't a one-off. And one more thing: so far, in 24 hours, I've received three texts (reminder of the appointment, a thank-you for using online appointment-making, and a thank-you for using NS Honda for servicing my auto) and five e-mails (confirmation of the appointment, welcome to having an account with Northside Honda, confirmation of payment, a thank-you for using NS Honda for servicing my auto, and a request for rating my experience). I'll also be receiving another e-mail to verify this review. Isn't that a bit . . . overkill? I know I authorized texts, but I didn't know I authorized an account with MyNSHonda.com and all these e-mails. Sneaked that in the boilerplate, didja? Now I have to unsubscribe something I didn't want in the first place. Not a great first impression with trust. On a great note, though, there was a waiting area that was dedicated as a quiet room. There is a concessions area, but no one was attending it, but since it was a weekend afternoon, I'm going to guess that it is not being utilized. I did look at the vehicles in the showroom and was approached by one salesman who politely asked if I need help, and smiled kindly when I said I have a car in for service. I was surprised at the $3- and $4000 markups for dealer ridiculousness (nitrogen in tires and "fabric protection" are such scams) on every car. More

by CRE8TVT Verified Customer Verified Customer

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Very helpful and professional. The service representative answered all my questions and the the car runs great The service representative answered all my questions and the the car runs great More

by MIDWAY1944 Verified Customer Verified Customer

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I've been a client of theirs for 5 years, financed 2 new vehicles and repaired my 11-year old Civic. They are excellent in every way. vehicles and repaired my 11-year old Civic. They are excellent in every way. More

by riverwillow49 Verified Customer Verified Customer

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Honda provided good and fast service, Noah is always great and knowledgeable to work with. great and knowledgeable to work with. More

by inclan.raul Verified Customer Verified Customer

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