Noah Hamilton

To start off, this dealer is horrible and the only reason they're the "#1 kia dealer in Ohio" is because they can sell you a car. Don't get me wrong, the sales guys and finance guys were nice, but the servic they're the "#1 kia dealer in Ohio" is because they can sell you a car. Don't get me wrong, the sales guys and finance guys were nice, but the service and management are not. Originally I purchased an ev6 which died 2 days later, and spent over a month in the shop until a replacement was given. Originally the GM, Michael arnoff was very helpful in getting that replacement, and I even deleted my original review at his request since they made it right. The following Friday when I was in for recall service and to address some issues and concerns I already had with the replacement, his attitude turned hostile, and that "he already lost enough money on this deal, so he's done dealing with it" and puts the blame on me that they sold me a car that died 2 days earlier and replaced it, and not to kia themselves. Moving over to service, as I had issue still needing to be resolved, it took multiple visits, with the advisors acting rude, or like youre crazy, or not testing the issue you presented, because the techs could not recreate the issue, but then once I drive with the service manager Brian, he can tell, and the tires get replaced and thats, that right? Not, there's still an issue, with the breaks, and now a sound is being made from the tires that I've had to go back in multiple times, but they say can't recreate it, yet it's present when I drive it home, I've show them videos before, and after the tire replacement They've pulled my car through the shop and I've watched it get pulled right back around into intake and be left there for an hr, until they come back and tell me nothing is wrong. Or that this new sound that's never been present is actually normal and has always been there. With the last time taking the cake, with the service advisor Erica, become hostile with me, saying they weren't doing anything about my brakes without even looking at the tech line ticket, and then says to me " we already replaced your tires, what do you want us to do"...well the issue started after you put on the new tires, and you putting on new tires doesn't matter regardless, because if there's an issue then it's your job to diagnose and fix it. I recommend going to any other kia dealership in the area. More

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Great service from the entire group from Noah Salesman, to Sean Sales Manager, to Eugene Finance. Down to earth and just good people and a pleasure to work with, thank you! to Sean Sales Manager, to Eugene Finance. Down to earth and just good people and a pleasure to work with, thank you! More

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Noah was so helpful and patient. The summer deals were unbeatable! Love my 2026 KIA Sportage! The summer deals were unbeatable! Love my 2026 KIA Sportage! More

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I love the car, but can’t believe that I can’t even get a follow up phone call from the salesman or the finance guy. At least a courtesy call would be nice because of this I would not re-buy at your dealersh follow up phone call from the salesman or the finance guy. At least a courtesy call would be nice because of this I would not re-buy at your dealership nor would I send anyone else there. Felt like it was take the money and run and that was it.. More

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Noah was great. I love my Kia K4 more every single day. Highly recommended it. I love my Kia K4 more every single day. Highly recommended it. More

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Very helpful and explained options and answered my questions.zfollowed up to see if they could do anything else. questions.zfollowed up to see if they could do anything else. More

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Excellent service very good communication, would highly recommend this dealership to anyone looking to buy a new car recommend this dealership to anyone looking to buy a new car More

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The dealership was very polite and professional Ryan was very helpful l would recommend this dealership to other people very helpful l would recommend this dealership to other people More

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Very knowledgeable in there products and very friendly. Explained there warranty and enhanced product warranties. Explained there warranty and enhanced product warranties. More

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Awesome, no pressure. Explained everything about the process and all your sales and your hours. Explained everything about the process and all your sales and your hours. More

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