Nilay Desai
Nilay Desai at Honda of Freehold
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Nilay Desai

Service Advisor

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.7
128 Reviews
4.7

128 Reviews

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128 Reviews of Nilay Desai

February 14, 2025

Dealership Rating
Employee Rating

We were very pleased with the prompt service and had an overall positive experience. The coffee service area is a nice perk. More

by jenstern
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Cole Craven

February 04, 2025

Dealership Rating
Employee Rating

The service was fast, the providers cordial, and the price was fair. We were happy. More

by Beachesblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2025

Dealership Rating
Employee Rating

The service guys are very good, both Nilay and Eric. However the credit card fee is ridiculous for a company this size. Over 6 months I probably paid $100 to $150 in fees and this is why I will never More

by DJF520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weaver

January 17, 2025

Dealership Rating
Employee Rating

Svc dept took the time to explain and make maintenance recommendations. Did an excellent job. More

by fcs11228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Cole Craven

January 13, 2025

Dealership Rating
Employee Rating

Excellent customer service and complimentary bagkes and coffee. Quick service, clean customer lounge. Prompt service. More

by Bp81277
Service Price Transparency
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Recommend Dealer
Yes

January 11, 2025

Dealership Rating
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Nilay Desai is an amazing and excellent person who really took care of my questions and vehicle. I recommend Honda of Freehold to my friends/ network just because of people like Nilay Desai and his service a More

by DUBEYMIRNAL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 11, 2025

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This dealership is great they take care of customer great service very friendly make me feel valued as a customer More

by willie_p0
Service Price Transparency
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Recommend Dealer
Yes

January 11, 2025

Dealership Rating
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Took care of problem, explaining more about warranty extention. Courteous and friendly. Made visit bareable. More

by JOHNMAZZARELLA3
Service Price Transparency
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Recommend Dealer
Yes

January 07, 2025

Dealership Rating
Employee Rating

Great communication ! Was very quick to respond and let me know throughout the day about my car More

by Caruso802003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 05, 2025

Dealership Rating
Employee Rating

The service representative failed to tell customer about honda crv battery pro rated rebate when buying new battery . Also the service team did not do full inspections as part of regular service. They did n More

by Vikranth
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
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